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Overview
Headquarters
-
Public or Private
private
Seats or staff
1-49
Revenue
$10 mil. - $25 mil.
Industries
-
Details
Executive
Chandresh Mathur, VP - New Business (Pre-sales) & Operations Delivery
Year Founded
2000
Countries of fulfillment
-
Sectors
-
About ARCIS e Services: Review and comparison
ARCIS e-Services provides high-quality BPO services, specializing in life and general insurance expertise, honing their skills in field transactions, banking, and telecommunications with their advanced level of technology.
Arcis e-Services has not only expanded their services but their locations as well, available in over 60 cities in India. The company’s current number of employees is 501 to 1000. Its recent, updated revenue is $10 million.
ARCIS e Services Outsourcing
Arcis e-Services main focus is to ensure the customers’ needs are a top priority by using their highly developed technology. Although their point of contact is limited, customer engagement is still pertinent as they have email, fax, and voice. There is also a contact form available for customers to fill out if they have any questions, comments, or concerns on their website.
In addition, Arcis e-Services has utilized 14 principles when it comes to Life and General insurance, in comparison to their competitors. With the help of their proprietary technology, they provide valuable service to their customers. A steady workflow strengthens the capabilities. Even though their contact information is somewhat dated, Arcis e-Services has transitioned into using a mobile application for their customers.
ARCIS e Services’s BPO services and pricings
Arcis e-Services offers the following services as part of its BPO dynamic program:
- Sales Support
- Customer Retention
- Agent Management
- Customer On-Boarding
- Compliance & Audit Support
- Credit Verification
- Credit Assessment
- Customer Monitoring and Maintenance
The company also provides services to industries for life insurance, general insurance, telecommunication, and banking.
Arcis e-Services Pricings
Arcis e-Services pricings varies by service, depending on the customers’ needs, requests and requirements. Services such as insurance, whether life or general, collect Rs. 1200 crore for each year. The company does not specify how much its services cost on its website.
How ARCIS e Services outshines its competition
This company strives to incorporate its values by combining its high-end technology and services to help its customers out. Arcis e-Services core message is “the success of its clients as the road to its success.” Values, as said on their website, include:
- A Technology-driven company
- Extensive insight into customers’ ideas
- Accurate assessment of customers’ objective
- Delivers high value service
Key executives
Akshay Saluja (Executive Director)
Akshay Saluja has been the executive director for over 13 years. Saluja has been in charge of managing the Indian BPO market and transaction processing.
Rohit Arora (Chairman)
Previously the Managing Director, he has extensive experience in outsourcing, banking, and management consulting. Arora is also the founder Director of AR Credit.
ARCIS e Services reviews and comparisons
Arcis e-Services is a contact solution BPO in Gurgaon, India. Although there is no official set of reviews for this company, we recommend comparing other BPO providers to determine if this is the right fit.
ARCIS e Services’s contact information
ARCIS e Services’s main headquarters is located in:
N/A Further, you may virtually reach out the company through the following contact information:
Website https://www.arcisindia.com
Facebook N/A
In addition, you may email them at [email protected] or call 91 124 239 8392 – 96.
References
https://www.glassdoor.com/Overview/Working-at-ARCIS-e-Services-EI_IE600576.11,27.htm
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