View all outsourcing firms

Apartment Lines

0.0/5 • Glassdoor rating


Apartment Lines believes in making everything as simple and straightforward as possible. We’re not trying to tell the rest of the world how to act, just how we want to operate our business:

Make everything clear and easy to understand
Listen to what your customers want
When you make a mistake, go above and beyond what would be expected to make it right
Strive to be a little bit better today than you were yesterday



Public or Private


Seats or staff



$1 mil. - $5 mil.





Scott Dunham, Owner

Year Founded


Countries of fulfillment




Contact information


About Apartment Lines: Review and comparison

Apartment lines is a telecommunications company that provides answering services, with a specialization in multi-family answering services. The company is based in the United States. 

As a service that provides consistent interactions with customers, positive communication is one of the BPO’s main priorities. With a user-friendly web experience and a straightforward overall structure, this company strives to make your entire experience smooth and simple. 

Founded in 2003, the company used the last 19 years to optimize themselves and to make sure that every customer experience is a positive one. 

Apartment Lines Outsourcing

They strive to create a positive experience for you and your customers. An answering service can save you time and money by directing calls to the right place. Without such a service you may spend time and energy working to correct issues that could be directed elsewhere by an answering service.  

Apartment Lines’s BPO services and pricings

Apartment Lines provides fantastic answering services that include access to live emergency operators. This company offers a highly customizable service that lets you pick several features to suit your company’s needs. These features include:

  • Spanish language options
  • Recorded leasing information
  • Call forwarding
  • Daily operator report of emergency calls

Apartment Lines’ pricing 

Apartment Lines aims to make everything as easy as possible for its clients with its flat-rate pricing structure and by not offering long-term contracts. This flat rate is based on the community size that a customer is serving. There are no extra charges for extra calls, minutes, or holidays. You can get the added features listed above for some slight additional cost.

How Apartment Lines outshines its competition

Apartment Lines outshines its competition by keeping things simple for its customers. Rather than dealing with complicated systems and options, the BPO stands out by appealing to customers through clarity and simplicity. Apartment Lines’ goal is to ensure that every day is better than the last. 

Key executives

Scott Dunham (Founder)

Scott worked in many elements of answering services for over thirty years. He founded Apartment Lines in 2003. He worked in several capacities at Apartment Lines over the years.   

Chad Phillips (CEO)

Chad worked at the company since co-founding it in 2003. He has also worked in many different areas of the company including sales, accounting, and business development. 

Jul Gray (Operations Manager)

Jul has over twenty years of experience in operations management. This experience has been in many different business types including small businesses and higher education. 

Diana Holman (Customer Service Manager)

Diana has over 30 years of experience in the answering service industry. She has even more years of experience with customer service.

Mary Ellen McCarry (Sales Development Manager)

Mary Ellen has almost thirty years of sales and customer relations experience. She started working at Apartment Lines in 2010.

Apartment Lines reviews and comparisons

Apartment Lines is a streamlined answering service that provides its customers with straightforward and thorough service. There are currently no reviews available for Apartment Lines, so we recommend comparing this company to other similarly-sized answering service providers in the United States. 


Apartment Lines’s contact information

Apartment Lines’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

LinkedIn N/A
Facebook N/A

In addition, you may email them at [email protected] or call 800-583-7769.

Apartment Lines news, podcast & articles

No news, podcast & articles available for this BPO

Apartment Lines videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.