$1 mil. - $5 mil.
Scott Dunham, Owner
About Apartment Lines: Review and comparison
Apartment lines is a telecommunications company that provides answering services, with a specialization in multi-family answering services. The company is based in the United States.
As a service that provides consistent interactions with customers, positive communication is one of the BPO’s main priorities. With a user-friendly web experience and a straightforward overall structure, this company strives to make your entire experience smooth and simple.
Founded in 2003, the company used the last 19 years to optimize themselves and to make sure that every customer experience is a positive one.
Apartment Lines Outsourcing
They strive to create a positive experience for you and your customers. An answering service can save you time and money by directing calls to the right place. Without such a service you may spend time and energy working to correct issues that could be directed elsewhere by an answering service.
Apartment Lines’s BPO services and pricings
Apartment Lines provides fantastic answering services that include access to live emergency operators. This company offers a highly customizable service that lets you pick several features to suit your company’s needs. These features include:
- Spanish language options
- Recorded leasing information
- Call forwarding
- Daily operator report of emergency calls
Apartment Lines’ pricing
Apartment Lines aims to make everything as easy as possible for its clients with its flat-rate pricing structure and by not offering long-term contracts. This flat rate is based on the community size that a customer is serving. There are no extra charges for extra calls, minutes, or holidays. You can get the added features listed above for some slight additional cost.
How Apartment Lines outshines its competition
Apartment Lines outshines its competition by keeping things simple for its customers. Rather than dealing with complicated systems and options, the BPO stands out by appealing to customers through clarity and simplicity. Apartment Lines’ goal is to ensure that every day is better than the last.
Scott Dunham (Founder)
Scott worked in many elements of answering services for over thirty years. He founded Apartment Lines in 2003. He worked in several capacities at Apartment Lines over the years.
Chad Phillips (CEO)
Chad worked at the company since co-founding it in 2003. He has also worked in many different areas of the company including sales, accounting, and business development.
Jul Gray (Operations Manager)
Jul has over twenty years of experience in operations management. This experience has been in many different business types including small businesses and higher education.
Diana Holman (Customer Service Manager)
Diana has over 30 years of experience in the answering service industry. She has even more years of experience with customer service.
Mary Ellen McCarry (Sales Development Manager)
Mary Ellen has almost thirty years of sales and customer relations experience. She started working at Apartment Lines in 2010.
Apartment Lines reviews and comparisons
Apartment Lines is a streamlined answering service that provides its customers with straightforward and thorough service. There are currently no reviews available for Apartment Lines, so we recommend comparing this company to other similarly-sized answering service providers in the United States.