Posh

Posh is a true BPO resource, offering virtual receptionists services for businesses. The main draw for their prospective clients is handling phone calls with an answering service, screening, routing, and private texting.

In addition to the regular handling of phone calls, the BPO offers a live answering service, voicemail transcription, and virtual receptionist services. Instead of a receptionist that sits behind a desk in the client’s office, the virtual receptionist–or remote receptionist or virtual secretary–handles the phone calls, leads capture, and scheduling remotely.

They also offer tools such as applications and tool integrations in order to blend their services seamlessly with existing platforms that businesses already have.

Posh is a small-scale company based in Virginia Beach, Virginia. The company claims that the brand was launched in 2021, but the company was founded in 2020. Since the launching of the brand is so new, there is little information about the company as a whole. However, the services and integrations, as well as the application, fit into BPO parameters perfectly.

Virtual receptionists field a large variety of services tasks, including live call answering service, call screening, call routing, appointment scheduling, voicemail transcription, appointment reminders, private texting, and lead intake.

Posh’s pricing

Posh offers varying service packages for prospective clients and boasts that their services average about half of the price of competitors. There are seven price packages to fit varying budgets and needs. Prices range from $65 per month to $1,900 per month.

• Chic: $65/month, 0 minutes included, $2.30 per minute
• Vogue: $130/month, 50 minutes included, $2.20 per additional minute
• Elegant: $215/month, 100 minutes included, $2.15 per additional minute (most popular)
• Luxurious: $420/month, 200 minutes included, $2.10 per additional minute
• Prestigious: $700/month, 350 minutes included, $2.00 per additional minute
• Lavish: $975/month, 500 minutes included, $1.95 per additional minute
• Exclusive: $1,900/month, 1,000 minutes included, $1.90 per additional minute

Posh encourages prospective clients to call or email with inquiries about their service in order to cater to each individual’s needs.

As a virtual receptionist service, the office tasks that Posh takes over usually entail minutiae of everyday tasks, such as phone calls and appointment management. However, Posh offers an app that allows the client to keep tabs on what services are being utilized at specific times. The application gives complete control over when the virtual receptionist is needed and working.

Alongside the application, Posh offers integrations into existing tech platforms such as Salesforce, Google Calendar, Calendly, Acuity Scheduling, Setmore, Rocket Matter, Clio, Zoho, and Hubspot. If there is an integration not listed on their website, they offer custom API in order to integrate with hundreds of other tools.

The company also offers bilingual receptionists, offering services in English and Spanish in order for clients to meet the needs of their clientele.

As of the writing of this article, Posh does not list their executive’s information on their website.

Several review websites list Posh at 5 out of 5 stars, and other more in-depth websites list it as a 9.8 out of 10 with various criteria. Customer reviews state it to be a helpful resource with great customer service and reliable work. Posh is comparable to other virtual receptionist companies such as Smith.AI Virtual Receptionists, AnswerConnect, G2 Deals, Ruby Receptionists, and Numa.

Posh’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.posh.com

LinkedIn http://www.linkedin.com/company/callposh

Facebook https://www.facebook.com/callposh

In addition, you may email them at [email protected] or call 833-438-7674.

https://www.glassdoor.com/Overview/Working-at-Posh-Virtual-Receptionists-EI_IE4713334.11,37.htm