GDM BPO

Global Dispatch Management BPO is a provider of call center support services for the taxi and limo industry. The company also offers back-end support to medium and small-sized businesses.

The company was founded in 2002 and is part of the WBM group of companies that has over 3000 employees and operates call centers around the globe. The WBM group’s last reported revenue was $200 million. 

Global Dispatch Management can provide a retention rate of up to 30% by providing quality, professional call interactions with consumers. Dispatchers are able to handle fleets of any size, and the company provides bilingual dispatchers who can take calls in English or Spanish.

The company places client success as a top priority. Clients can trust the loyalty of Global Dispatch Management. The company executes a non-disclosure agreement with all clients and will not sign with client competitors. 

The company is headquartered in Bethpage, New York, and operates call centers around the world. It employs over 300 professional dispatchers to handle calls and offer support 24/7. 

Global Dispatch Management also offers back-end support services and technology services to the following industries: financial, healthcare, telecommunication, consumer packaged goods, e-commerce, travel and tourism, and education.  

Global Dispatch Management provides the following services:

• Financial services outsourcing
• Healthcare outsourcing solutions
• Consumer packaged goods support
• Taxi and limo dispatch services
• Retention strategies
• Cancellations of bookings
• Taxi/Limo software
• Quality control
• Data entry
• Virtual assistant
• Equity research
• Data modeling
• App development
• Reports
• Social media marketing 
• e-commerce support
• Free SEO of client websites

Global Dispatch Management’s pricing 

Pricing for services provided by Global Dispatch Management will depend upon the needs of each client. The company offers a free trial of its call center services before clients commit. 

Through the company’s back-end services, clients can save as much as 70% on the cost of administering payroll and see a significant increase in overall revenue. To inquire about pricing for services, get a quote at the company’s website, or call 888-492-5838. 

The company strives to be known for its care for clients and work efficiency. Its team brings passion and talent to its workforce to provide customer satisfaction and quick turnaround times for back-end services. Global Dispatch Management also provides 24/7 support to its clients. 

The company’s formula for success focuses on a blend of client retention, the generation of new client leads, and excellent service provided to consumers. 

Shahid Iqbal (Owner)

Iqbal has owned the company since its inception in 2002. Iqbal has a master’s degree in Business Administration from the University of Punjab.

Clients rave about Global Dispatch Management’s call answering services. The company has been described by clients as friendly, responsible, and excellent at communication. Taxi service companies are impressed with the company’s ability to handle the volume of call answering and dispatch services. 

GDM BPO’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.gdmbpo.com

LinkedIn https://www.linkedin.com/company/global-dispatch-management-bpo

Facebook N/A

In addition, you may email them at [email protected] or call 1-888-492-5838.