Digital Solutions

Verified profile

Digital Solutions is a BPO provider headquartered in South Africa.

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Company at a glance
Employee range
201-500
Estimated headcount
Annual revenue
$25 mil. - $50 mil.
Company listing
Delivery countries
2
Tracked locations
Executive profiles
2+
Updated 28 Oct 2026
News items tracked
50+
Updated 23 Oct 2026

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Overview

We are a leading 24/7/365 Customer Experience and Technical Support BPO located in Johannesburg, that serves large organisations globally. We deliver Sales, Service and Marketing in an affordable yet comprehensive manner.

What Digital Solutions offers its clients

Customer Experience Group or CXG, a South African leading On-Demand BPO and BpaaS service provider, serves 50+ premier consumer-facing corporate, local and international brands. We offer our fully managed and integrated service 24/7/365, aimed at delivering a differentiated and true Omni-channel, integrated Customer Experience.

How Digital Solutions outshines the competition

With a 23 year digital track record, we enable businesses to optimise how they serve customers across a continually connected world. We offer an integrated Digital Customer Experience and Technology Service that delivers measurable results for an Always-On World.

Digital Solutions company structure

We are a medium to large size boutique BPO that started in 1998 in response to DSG launching www.digitalmall.com. In summary Digital Solutions Group Companies https://www.dsg.co.za consist of:

1. Integrated Customer Experiences (www.cxg.co.za)
2. Cyber Security, Education and Awareness (www.digitalresilience.co.za)
3. Mobile Virtual Network Enablement (www.mvne.co.za)
4. Broadbrand Mobile Advertising (https://www.broadbrand.co.za)
5. Digital Development https://www.dsg.co.za/solutions/digitalise.aspx

Sample highlight service offering of Digital Solutions

Please visit here to see a sample of our service offering https://youtu.be/2OImWh1Wc2Y

Effectively today we operate a 600 seat operation that has donated a portion of our business to the Maharishi Institute in South Africa with our operation based on campus. This provides us with access to 750+ students with a minimum tenure of 4 years and allows us to rapidly scale as demand requires.

Ownership
Private
Industries
E-commerce & Retail, Financial Services & Banking, Media & Entertainment, Technology & SaaS, Telecommunications

Details

Year founded
1998
Countries of fulfillment
South Africa, United States
Sectors
Customer Support - Social Media, E-commerce Support, IT Development, Insurance Services, Voice - Inbound

Company data

Services & delivery

What they do

  • Customer Support - Social Media
  • E-commerce Support
  • IT Development
  • Insurance Services
  • Voice - Inbound

Industries served

  • E-commerce & Retail
  • Financial Services & Banking
  • Media & Entertainment
  • Technology & SaaS
  • Telecommunications
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Workforce & hiring

Workforce composition

Rounded mix

Share of associated member profiles

Approximate distribution, rounded to 5 percentage points.

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Skills in the workforce

Selected skills
  • Customer Service
  • Communication
  • Microsoft Office
  • Customer Relationship Management (CRM)
  • Problem Solving

Skills listed by people associated with Digital Solutions.

Selected self-reported skills.

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Scale & company milestones

Annual revenue

$25 mil. - $50 mil.

Company listing

Leadership & connections

Executive appointments

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Executive contacts

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About Digital Solutions: Review and comparison

DSG is a strategic customer experience group and Business Process Outsourcing (BPO) service provider based in Johannesburg, South Africa. The group, which focuses on digital solutions in business, was founded in 1998 and has been a technologically advanced firm. 

Originally designed as a technology partner for retailers seeking to create new marketing channels in e-commerce, DSG has earned several awards over the last couple of decades.

DSG currently employs between 200 and 500 employees who provide on-demand customer experience services along with a host of other information technology provisions. 

Digital Solutions Outsourcing

DSG works hard to create a continually connected customer environment for businesses. They offer integrated digital customer experience and technology services out of South Africa globally, partnering with notable brands such as Starbucks, KFC, Virgin, and TransUnion. 

DSG is also a proud member of MMA Global and IAB South Africa, the latter of which is a global network connecting over 150 leading media companies, brands, and technology firms focused on empowering the digital marketing space through change and solutions. 

Digital Solutions’ BPO services and pricings

DSG’s award-winning solutions include a wide range of technologies and innovations:

  • Digital customer experience
  • Mobile app development
  • Event experience management
  • Social media customer experience
  • Enterprise app development
  • Web development
  • Mobile advertising
  • Native advertising
  • Cyber security & resilience
  • Mobile virtual network enabler

The impactful firm covers everything from voice interaction solutions to mobile app development with the goal of creating memorable experiences to drive customer retention across all digital mediums. 

DSG’s pricing

DSG isn’t forthright about its pricing, but based on its partnerships with well-known brands, it’s assumed that they provide their services at competitive market prices. Fill out DSG’s online form to get in touch about pricing. The group has several awards to show for their work over the last 20+ years. 

How Digital Solutions outshines its competition

DSG’s Founder and CEO has said that “the most powerful brands will be customer-centric,” and DSG stands behind that promise by helping businesses become customer advocates through:

  • Fully managing and integrating customer experience across multiple touchpoints
  • Effectively utilizing an award-winning development team and design studio to achieve business growth
  • Applying cutting-edge technology to enhance brand awareness and customer loyalty
  • Focusing on the cyber threat landscape to minimize organizational vulnerability

In addition, the firm relies on the “DSG Difference,” which is a commitment to build comprehensive and innovative business solutions and relationships for a mutual return on investment. 

Key executives

Yaron Assabi (Founder)

Yaron Assabi is the Founder of DSG and has consistently advocated for a customer-centric approach to business success. 

Brandon Meszaros (CEO)

Brandon Meszaros has been Chief Executive Officer (CEO) since 2016, having accelerated through several positions, including Managing Director, COO, and CIO. Brandon has over 20 years of professional experience in leadership and contact center management.

Digital Solutions reviews and comparisons

DSG provides a 24/7/365 approach to customer and digital experience services for an “always-on world” in South Africa. We do not currently have any reviews for DSG, but it’s comparable to other global BPO firms within South Africa and other major countries.

Digital Solutions’ contact information

Digital Solutions’ main headquarters is located in:

Headquarters location N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 0861 374 374.

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