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0.0/5 • Glassdoor rating


Gemcaps Healthcare is different because we believe our clients deserve concierge level RCM services. Full end to end revenue cycle management with a focus on leveraging technology to automate and streamline processes led by a team of industry experts. Contact us to learn more!



Public or Private


Seats or staff



$1 mil. - $5 mil.





Syed Ahmed S M, President & Managing Director

Year Founded


Countries of fulfillment




Contact information

1 276 601 3747

About Gemcaps: Review and comparison

Gemcaps is a full-service revenue cycle management (RCM) agency that strives to streamline business processes for companies in the healthcare industry. The firm offers end-to-end support with cutting-edge technology and intuitive software.

Founded in 2018, the firm is newer to the industry but poised to grow fast. The Delaware-based firm operates with fewer than 200 employees and commands less than $5 million in annual revenue.

Gemcaps Outsourcing

Gemcaps is a relatively new agency, but it’s guided by experienced professionals with a history in the industry. The team highlights the comprehensive offerings and end-to-end support that streamlines business processes so that medical professionals can focus on treating patients instead of collecting funds and dealing with insurance companies.

Gemcaps’s BPO services and pricings

Gemcaps offers a range of RCM services, including:

  • Medical coding with a 98% accuracy rate
  • Medical billing, including insurance benefits and monthly balancing
  • AR follow-up
  • Patient pay service
  • Audits to ensure compliance and identify areas of delay
  • Analytics to identify trends, compare to industry standards, and find areas for improvement

Additionally, the firm offers a free revenue cycle analysis to highlight areas for improvement and showcase how they can improve your bottom line.

Gemcaps’ pricing

Given the nature of the service, this agency doesn’t provide quotes or any pricing on the website. To discuss your needs and see how Gemcaps could help your practice, contact the team through the website.

How Gemcaps outshines its competition

Gemcaps highlights some key features that set the firm apart from the rest of the industry:

  • United States-based management teams to work with every client
  • Six Sigma-based methodology
  • AHIMA certified client managers and coding teams
  • Advanced analytics to detail the finer performance points 
  • Innovative industry partnerships

This agency also operates a blog that provides valuable information about industry trends.

Key executives

Syed Ahmed S. M. (President and Managing Director)

With over two decades of experience dealing with revenue cycle management in the United States healthcare system, Ahmed knows the ins and outs. He leverages his experience with the industry and as an analyst to devise efficient solutions for clients.

Hemalatha Dhanaraj (Chief Operating Officer)

Dhanaraj has over a decade of experience in the healthcare RCM industry. She strives to create cost-effective solutions that benefit Gemcaps and each of their clients.

Sridhar Rajagopal (Chief Financial Officer)

Rajagopal brings more than three decades of experience to the table, with a strong emphasis on accounting and taxation. He understands the finer points of finance and compliance standards.

Santhosh Kumar (Director of Operations)

Kumar spent over a decade working in offshore medical billing roles. He also has significant management experience with an emphasis on strategy and operations. Kumar strives to create a collaborative environment that encourages innovative ideas and quality service.

Gemcaps reviews and comparisons

Aside from two ratings on Facebook that appear to be from employees, there are no public reviews about the customer experience with Gemcaps. Prospective clients might want to research similar providers in the region to compare pricing and services before hiring this firm.

Gemcaps’s contact information

Gemcaps’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 1 276 601 3747.

Gemcaps news, podcast & articles

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Gemcaps videos & images

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