SuperStaff is an outsourcing solutions provider and call center that offers customer engagement and back office solutions in 32 languages, and has BPO operations in Asia, North America, and Latin America.
Our solutions are designed to help companies reduce hiring timelines and operational expenses while simultaneously granting you access to some of the most specialized and largest talent pools in the world.
What Superstaff offers its clients
What makes SuperStaff unique is that it originally served as an incubator for businesses going overseas for the very first time. Our survival from the start-up stage and subsequent international expansion is directly related to the growth our clients were able to achieve with SuperStaff. Our services are offered on every channel, in 30+ languages, and on a 24/7 basis across 3 continents.
13 Years later and SuperStaff now is an invaluable resource for startups and for Forbes ranked enterprises alike.
How Superstaff outshines the competition
In 13 years of business SuperStaff has averaged an industry leading attrition rate of less than 1.5% per month, and has grown more than 75% of its clientele past 10 agents, and can follow the sun in every single time zone due to its geographically strategic positioning.
Superstaff company structure
SuperStaff is a prominent Business Process Outsourcing (BPO) provider, delivering extensive operational support across diverse locations – offshore in the Philippines, nearshore in Colombia, and onshore in the United States.
Initially established as a captive market for its parent company in the health and biopharma sectors, SuperStaff has evolved remarkably. With decades of expertise, we have expanded our service portfolio beyond our origins. Our influence extends internationally, and we have become adept at crafting customized outsourcing solutions tailored for startups and enterprises featured in Forbes rankings.
Sample highlight service offering of Superstaff
Full time and dedicated leased employees which can be hired in under 10 days, with a 30-60% cost reduction from what you would pay in western markets.