DynamicsSmartz

DynamicsSmartz is a Pittsford, New York–based Microsoft Solutions Partner that helps businesses implement, upgrade, and support Microsoft Dynamics 365 ERP and CRM solutions across North America and globally. The firm specializes in Dynamics 365 Business Central, Finance & Operations, Sales, Customer Service, Field Service, and the Power Platform, supporting clients across multiple industries.

With over 20+ years in business, DynamicsSmartz has built a deep reputation as a full-service Microsoft Business Solutions provider, offering business process review, implementation, integration, upgrades, migration, customization, and 24/7 support. The team brings over 350+ years of combined Dynamics ERP consulting experience to every engagement.

Today, DynamicsSmartz operates from 10+ global locations across the United States, Canada, Australia, the United Kingdom, and the UAE, with 150+ team members supporting 300+ successful projects for clients in construction, manufacturing, wholesale & distribution, field service, e-commerce, and financial services.

DynamicsSmartz is headquartered in Pittsford, New York (Rochester area), with additional offices in Austin (TX), Toronto, Waterloo, and Vancouver (Canada), Melbourne and Sydney (Australia), London (United Kingdom), and Dubai (UAE). This global footprint enables the company to support clients across time zones with onshore, remote, and hybrid delivery models.

The firm provides full ERP and CRM consulting on the Microsoft Dynamics product line, helping project- and service-based companies navigate every phase of the delivery and service life cycle. From initial business process review through implementation, customization, integration, and long-term support, DynamicsSmartz acts as a one-stop Microsoft Solutions Partner.

Through its “Your Team, Your Terms” model, DynamicsSmartz can also ramp up dedicated remote Microsoft Dynamics consultants and developers in less than a week, with no setup fee. These resources work in the client’s time zone and IT environment, allowing organizations to scale their Microsoft Dynamics capacity flexibly without long-term overhead.

DynamicsSmartz delivers a comprehensive suite of Microsoft Business Solutions software and services tailored to each client’s needs:

• Microsoft Dynamics 365 Business Central
• Microsoft Dynamics 365 Finance & Operations
• Microsoft Dynamics 365 Sales
• Microsoft Dynamics 365 Customer Service
• Microsoft Dynamics 365 Field Service
• Microsoft Power Platform
• Dynamics NAV, GP & SL Support
• Business Process Review
• Implementation
• Integration
• Upgrades & Migration
• Customization
• 24/7 Support
• Dedicated Contractual Resources
• Industry-Specific Solutions

DynamicsSmartz’s pricing

DynamicsSmartz does not publish standardized pricing on its website. Instead, the company offers customized engagements based on each client’s project scope, industry, and required services, with free assessments and business process reviews available to qualified prospects. For tailored quotes, interested clients can visit DynamicsSmartz’s contact page or talk to an expert directly through their website.

DynamicsSmartz positions itself as a full-service Microsoft Solutions Partner that combines deep Dynamics 365 expertise with flexible engagement models, global delivery, and a partner-first approach.

Microsoft Solutions Partner Status

DynamicsSmartz is an officially recognized Microsoft Solutions Partner, with proven expertise across Dynamics 365 ERP, CRM, and the Power Platform.

20+ Years of Dynamics Expertise

With over two decades in business and 350+ years of combined consulting experience across the team, DynamicsSmartz brings deep institutional knowledge of the Microsoft Dynamics product line, including Dynamics NAV, GP, SL, and 365.

Global Delivery, Local Presence

The company operates from 10+ locations across the United States, Canada, Australia, the United Kingdom, and the UAE, allowing it to support clients with onshore, remote, and hybrid delivery models.

“Your Team, Your Terms” Engagement Model

DynamicsSmartz offers flexible on-shore, remote, and hybrid engagement options, with the ability to ramp up dedicated remote teams in less than a week and no setup fee.

Full-Service Lifecycle Coverage

From business process review and implementation to integration, upgrades, migration, customization, and ongoing support, DynamicsSmartz provides end-to-end Dynamics 365 services under one roof.

Industry-Specialized Solutions

The company offers deep industry expertise across construction (with a dedicated Construction Suite), manufacturing, wholesale & distribution, field service, e-commerce, and financial services—including niche trades like electrical, roofing, HVAC, marine, and oil and gas contractors.

DynamicsSmartz Partner Program

A formal partner program supports resellers and ISVs with implementation services, contract resources, ISV marketing, software upgrades and migration, extension development, cross-border software purchasing, and AppSource enablement.

24/7 Priority Support

Continuous around-the-clock support ensures business continuity for clients running mission-critical Dynamics 365 deployments globally.

Manipal Dhariwal (Co-Founder & CEO)

Manipal Dhariwal is the Co-Founder and CEO of DynamicsSmartz, leading the company’s overall strategy, growth, and global expansion across North America, Australia, the United Kingdom, and the UAE. He drives the company’s vision of being a trusted, full-service Microsoft Solutions Partner for businesses across multiple industries.

Sanjay Agarwal (Chief Operating Officer)

Sanjay Agarwal serves as Chief Operating Officer at DynamicsSmartz, where he oversees the company’s day-to-day operations, delivery, and global service execution. His role focuses on aligning operations across DynamicsSmartz’s 10+ global locations to support consistent, high-quality Microsoft Dynamics 365 engagements.

DynamicsSmartz features client testimonials on its website from companies across financial services, pharmacy, and other industries, with clients highlighting long-term partnerships, reliable Dynamics support, and improved business reporting. Here are some standout testimonials:

“I’ve been working with Netsmartz for well over a decade in various capacities; the last 5 years have been spent implementing and supporting Dynamics NAV.” – Steve, Seneca

“Microsoft NAV has helped in reporting our financials. Order processing system has helped track our customer orders from shipping to invoice.” – Bobbie, Quintel

“I am the Controller at a small pharmacy in Buffalo, NY—Buffalo Pharmacies, Inc. We use an older form of accounting software that is supported by Netsmartz.” – Michael, Buffalo Pharmacies, Inc.

DynamicsSmartz’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.dynamicssmartz.com

LinkedIn https://www.linkedin.com/company/ms-dynamicssmartz/

Facebook https://www.facebook.com/dynamicssmartz