Ubuntu Freelancers

Ubuntu Freelancers is a South African virtual assistant provider specializing in support for therapy practices, mental health providers, and wellness professionals. Its team supports therapists, psychologists, counsellors, and coaches across the US, UK, Canada, and Australia.

The company provides administrative, billing, marketing, and practice support through dedicated virtual assistants. It also offers Employer of Record services for businesses hiring staff in South Africa without establishing a local entity.

What Ubuntu Freelancers offers its clients

Ubuntu Freelancers provides specialized virtual assistant and employment support for healthcare and wellness practices.

Admin & Intake Support – Handles client inquiries, scheduling, paperwork, follow-ups, and other administrative tasks.

Billing & Insurance Coordination – Supports eligibility checks, claims submission, EOB posting, and superbill preparation.

Social Media & Practice Marketing – Provides graphic design, content planning, newsletters, and community engagement support.

Phone & Calendar Management – Handles voicemail, phone support, EHR updates, and calendar management.

Employer of Record – Supports legal hiring in South Africa without requiring clients to establish a local entity.

How Ubuntu Freelancers outshines the competition

Ubuntu Freelancers focuses specifically on virtual support for therapy, mental health, and wellness practices.

Healthcare-focused specialization. Provides virtual assistance tailored to therapy and mental health practices rather than general administrative support.

Compliance-focused staff. Its team includes MHAP-certified and HIPAA-compliant staff for healthcare-related administrative work.

Transparent packages. Offers published monthly packages with defined service hours and no long-term contracts.

International time zone support. Operates from South Africa while supporting clients across the US, UK, Canada, and Australia.

Dedicated training. Provides staff training through its Ubuntu Academy.

Ubuntu Freelancers company structure

Ubuntu Freelancers is a privately held virtual support provider based in South Africa. The company was co-founded by Di Luden, Therapy Practice Operations Lead, and Ryan Scheepers, Team Strategy Lead.

Sample highlight service offering of Ubuntu Freelancers

Admin & Intake Support

Ubuntu Freelancers provides administrative support for therapy and mental health practices, including client inquiries, appointment scheduling, paperwork, follow-ups, phone handling, and EHR and calendar updates. The service allows clinicians to delegate routine administrative work while focusing on client care.