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CCMS is an offshore outsourcing company based in Kandy, Sri Lanka, that specialises in recruitment process outsourcing and back-office support for clients in the United Kingdom, particularly healthcare recruitment agencies. The company was founded in late 2018 by Danu Narada, who moved to Sri Lanka to set up the business after nearly a decade working in UK healthcare recruitment.
Recruitment support is the core of the business. CCMS covers the full recruitment life cycle for agencies, including candidate sourcing, screening and onboarding, candidate generation and reactivation, compliance checks and maintenance, and 24/7 booking and scheduling support. It also provides payroll solutions and credit control, helping agencies manage the administrative side of temporary and permanent placements.
The company has since expanded into other outsourced services. These include revenue cycle management for healthcare providers, covering billing, claims and payments; insurance BPO, including policy administration and claims processing; customised accounting services; IT support and software development; and digital marketing covering SEO, social media and targeted campaigns.
CCMS develops a personalised outsourcing programme and strategy for each client rather than offering a fixed package. Its Sri Lanka-based teams act as an extension of the client’s business, and the company points to Sri Lanka’s pool of fluent English speakers and its time zone as advantages for serving UK clients. It maintains UK contact numbers alongside its Kandy office.
According to the company, it has grown from five team members at launch to more than 250, and it is trusted by some of the UK’s largest recruitment agencies. Client testimonials on its website include a healthcare staffing firm reporting that its CCMS team cleared 50 nurses to NHS standards within three months.
CCMS suits UK recruitment agencies, especially in healthcare staffing, that want to offshore compliance, resourcing, bookings and payroll work, as well as healthcare, insurance and professional services firms looking for a Sri Lanka-based partner for billing, claims and back-office processes.
CCMS’ main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call +44 208 191 8747.
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