WLS Professional Services (WLS Pros) is a Canadian consulting and outsourcing company headquartered in Calgary, Alberta. Operating since 2001, it delivers what it calls People, Process and Technology solutions, spanning management consulting, IT consulting and workforce solutions, and has offices in Canada, the Philippines and Sri Lanka. The company describes itself as 100% Canadian.
Workforce solutions are delivered through what WLS calls Smart Teams. The company builds technology-enabled teams in Canada, the Philippines and Sri Lanka, with AI and automation built into the way they work, and says this approach offers faster hiring, higher retention and lower costs, helping clients scale output rather than headcount.
Its business process services include process modelling and documentation, workflow improvement and operational analysis. WLS also provides program and project management from conception to completion, and governance, compliance and audit services.
On the technology side, WLS offers cybersecurity services such as security assessments, a managed security operations centre, endpoint security and secure backup; cloud strategy, implementation and support on platforms including AWS and Google Cloud; and artificial intelligence services covering custom AI applications, AI integration into existing systems, AI-driven customer service and analytics.
Its managed services combine IT and non-IT functions. WLS takes over the day-to-day management of a client’s information technology and ancillary business processes, with proactive monitoring, end-to-end support and maintenance, and round-the-clock coverage, so that internal teams can focus on strategic work.
The company works with organisations of all sizes, from high-growth start-ups to large enterprises, and says every engagement is tied to measurable outcomes. Its global-local model is intended to help clients navigate complex markets, run leaner operations and scale quickly. WLS Professional Services suits Canadian and North American organisations that want one partner for consulting, IT and security management, and offshore team building in the Philippines and Sri Lanka, without managing several separate vendors.
