$5 mil. - $10 mil.
About Your Business Voice: Review and comparison
Your Business Voice provides personal and professional telephone answering services. Janet and Robin Alderton founded this company in 1999 in West Yorkshire, United Kingdom. Since then, this company has grown and become one of the most respected telephone answering service providers in the area.
This business has a 96 percent client retention rate, which means the staff members here ensure to keep their customers happy and satisfied. Over the years, Your Business Voice has hired 25 employees and has garnered a revenue of $5 million.
The company aims to improve its clients’ customer service, raise revenue, and enhance efficiency.
Your Business Voice Outsourcing
In 1999, Robin and Janet Alderton founded Your Business Voice and headquartered the company in Shipley, West Yorkshire, United Kingdom. This business serves the telephone answering needs of companies of all sizes and throughout all types of industries.
Numerous organizations have found that their services are reliable, engaging, and superior to the rest. Furthermore, the company provides numerous services ranging from call handling services and live chat management services to helpdesk and emergency services.
Your Business Voice’s BPO services and pricings
The type of services that this company provides include:
- Telephone answering services
- Specialist services
- Live chat management services
- Call handling support
- Helpdesk and emergency services
- Message-taking support
- Processing orders
- Sending catalogs
- Diary/appointment booking management
- Customer support
Your Business Voice’s pricing
The pricing structure for this business ranges among different packages, such as the Your Business Associate package, the Your Business Partner package, and the Your Business Champion package. Potential clients can call 01274-230-600 to find out more information about the company’s pricing structure.
How Your Business Voice outshines its competition
Your Business Voice hires phone operators who have plenty of experience, professional skills, and show sincere reliability to ensure customers are satisfied with their services. The company’s professionals treat their clients and their customers as if they are based in the same office or department.
Clients looking for first-class telephone answering services choose this company as compared to others based on word-of-mouth, as the testimonials of former and current customers are very favorable.
Janet Alderton, Managing Director and Co-Founder
Janet Alderton spent more than 15 years working as Managing Director and Co-Founder of Your Business Voice alongside Robin Alderton before retiring and selling the ownership of this company to The Call Centre Group.
Robin Alderton, Director, Owner, and Co-Founder
Robin Alderton also retired after more than 15 years of growing Your Business Voice as its owner and director. Alderton obtained an IoD Diploma in Company Direction from the Leeds Metropolitan University Business School and has also worked as a Key Accounts Director of Intentia and a Business Development Manager of Logicom ILC Ltd.
Your Business Voice reviews and comparisons
The testimonials on the company website show how impressive its services are and why clients keep coming back. The reviewers claim the staff members here are flexible and committed to providing quality services.
Essentially, Your Business Voice is a very reliable and consistent telephone answering service provider.
Your Business Voice’s contact information
Your Business Voice’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 01274 230 600.