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3.6/5 • Glassdoor rating


CLBS Ltd. is a service provider, which offers professional support for international companies by providing our customers with support for their daily business. With our international teams of German, English, French, Spanish, Italian and Thai staff, we are able to offer high quality service and solutions for a variety of needs.



Public or Private


Seats or staff



Unknown / Non-Applicable





Theresa Krentzlin, Marketing Manager

Year Founded


Countries of fulfillment




Contact information

66 53 90 47 48

About CLBS: Review and comparison

CLSB is a service provider that provides business assistance to international businesses by assisting their everyday operations. 

This outsourcing company based in Thailand works with several providers across Europe and Asia assists small and mid-sized businesses and freelancers. This BPO has the support of the Thai Board of Investment.

The company’s major service offerings are a pool of highly innovative and customized business services, particularly focused on client greetings, secretarial services, and phone management.

They use highly configurable and client-oriented software and tools to provide exceptional service in terms of quality and efficiency.

Their service is based on real business needs and enables modern entrepreneurs to run their enterprises more efficiently and successfully.

CLBS Outsourcing

CLBS’s main headquarters is in Amphur Muang, Chiang Mai, Thailand. They can deliver high-quality service and answers for a wide range of demands thanks to their international teams of German, English, French, Spanish, Italian, and Thai personnel.

CLBS’s BPO services and pricings

This BPO company in Chiang Mai, Thailand, offers an excellent range of services to improve business activities. 

The primary services offered to customers and potential employees are:

  • Customer Service
  • Work in Thailand
  • Multi-languages Services
  • Work in Chiang Mai

CLBS’s pricing

This BPO’s pricing model focuses on the client’s needs and the type of service they require. The prices also vary depending on whether CLBS is needed to replace staff who leave or if the client only wants them to supply extra resources during peak periods. 

How CLBS outshines its competition

CLBS’s capabilities are established based on the company’s strong teamwork and multiple language skills.

They often create new processes, tools, and technologies to improve their service performance. They offer customized business services utilizing cutting-edge technology to assist small businesses with their everyday operations.

With a large group of employees who work in the exact physical location, this BPO can provide more outstanding customer support through flexible business processes.

Key executives

Matthias Schenk (Managing Director) 

Originally from Berlin, he has been the managing director for this company since 2012. He has done this by working for an organization that provides software and customer care services to businesses around Northern Thailand, which have quickly become one of the biggest employers for Europeans and German people all over Thailand.


Theresa Krentzlin (Marketing Manager)

Theresa Krentzlin is an expert marketing professional with a proven track record in the information services sector. She excels at multi-cultural team leadership, creative writing, and management and has a degree in International Management.

CLBS reviews and comparisons

Reviews from employees are glowingly positive on the CLBS website, and Google reflects an average 4-star review. Many start working here through internships or the international recruitment program that CLBS offers. Currently, there are no reviews on the company from a client’s perspective.

The main competitors for this BPO would be MySource Solutions, Empata, and OutForce. While this company focuses more on recruitment for customer service personnel, the competitors focus on a wider variety of services options. It would come down to business needs as to which option is a good fit.

CLBS’s contact information

CLBS’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 66 53 90 47 48.


CLBS news, podcast & articles

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CLBS videos & images

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