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Yitro Global Private Limited

4.5/5 • Glassdoor rating

Overview

Yitro Global is a fast growing and globally expanding BPO known for our aggressive pricing and SLA sign-up. All our clients are 100% referenceable. We specialize in offering:
1. Product technical and customer support in all medium – voice, email, chat, social media
2. Back-office support and clerical work for end-to-end process: HR, Finance, all internal process.
3. End to end RCM and Medical Billing Services & Non-RCM services like patient calling, patient collection, in-bound and outbound digital marketing for providers.
4. Automation as a Service
4. Social Media and Digital Marketing services and campaigns.

What Yitro Global Private Limited offers its clients

1. Our key focus is on continual improvement SLAs.
2. Clearly laid out Day 0 to Day 120 plan (Transition to automation initiation)
3. Automated reporting that ensures live operational data being available to the client - we achieve this through our in-house reporting tool.
4. Strong, in-house RPA team that engages with the operations team and constantly looking to automate the processes. This helps to further reduce cost and manual errors.

How Yitro Global Private Limited outshines the competition

Specialization: We play to our strength focusing on niche areas that we have chosen and excel by offering in-depth solution thereby stay abreast of our competition.

Technology: We are blessed with a very smart in-house technology arm such as AI, automation, analytics to streamline processes, improve efficiency, and enhance the quality of service delivery.

Quality Assurance: We maintain high standards of quality in service delivery through rigorous quality assurance processes, continuous monitoring, and regular performance evaluations. Providing consistently high-quality services

Scalability and Flexibility: Offer scalable solutions that can easily adapt to changing business needs and accommodate fluctuations in demand. Providing flexible engagement models, such as pay-per-use or on-demand services, allows clients to scale their operations seamlessly and cost-effectively.

Yitro Global Private Limited company structure

We are a boutique BPO and Support outsourcing provider started by 5 experienced individuals with referenceable track record of scaling up performing teams in the space of Technical Support, back office operations and automation.

Sample highlight service offering of Yitro Global Private Limited

1. Outsourcing Services - FTE rate starts at 5.3 USD per hour.
2. RPA and Automation services is provided as value added service without commercials.

Headquarters

14, Haddows 1st St, Thousand Lights West,, 600006, Chennai, TamilNadu

Public or Private

private

Seats or staff

150

Revenue

$1 mil. - $5 mil.

Industries
  • BPO
  • BPO industry
  • Consumer Services
  • IT Services and IT Consulting
  • Payroll
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT
  • Telecoms
  • Travel
  • Utilities

Details

Executive

Edwin J Selvaraj

Year Founded

03/01/2018

Countries of fulfillment
  • India
  • Philippines
  • United States
Sectors
  • Build-Operate-Transfer
  • Customer Service
  • Data Analytics and AI
  • Digital & Content Marketing
  • Full service BPO
Contact information

+1 408 713 4549

https://www.yitroglobal.com

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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