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3.1/5 • Glassdoor rating


Miracle Communications was founded in 2009, and has developed into a leading midmarket provider of high quality Business Process Outsourcing (BPO) solutions for our global clients.

We are a growing, owner managed and operated business, based in Durban on the east coast of South Africa. Our success is through highly skilled, motivated and passionate people combined with leading edge technology. Our culture of excellent, quality delivery is lived out in our values and ensures that our global clients experience outstanding service at every touch point. Our entrepreneurial, customer centric approach combined with a “can do” attitude delivers a personal touch unrivalled by larger providers.



Public or Private


Seats or staff



$10 mil. - $25 mil.





Martin Myers, MD

Year Founded


Countries of fulfillment




Contact information

27 31 502 6660

About Huntswood: Review and comparison

Huntswood is a trusted partner in resourcing, outsourcing, and advisory services, bringing together the people, processes, and knowledge enterprises need to succeed. 

The company provides clients with the right mix of people to deliver the best outcome for their business. Its team of professionals is experts in their field, and they can deliver solutions that matter.

At Hunstwood, they’re built on the ambition to make a positive difference. It’s what the firm has done since they established 25 years ago, and it’s what they strive for today. 

Huntswood Outsourcing

Huntswood is headquartered in Berkshire, UK. It began as a recruitment company in October 1996. 

The company combines people, processes, and cutting-edge technology to create better commercial, customer, and operational outcomes for clients. 

From recruitment, permanent, and contract staffing solutions to outsourcing and consulting services, Hunstwood offers everything the clients need to succeed.

The company takes pride in its outstanding track record of delivery, depth of expertise, and flexibility of its approach when serving clients. 

Hunstwood works closely with its industry partners to progressively enhance the reputation of its clients. Such partners include UK Finance, finance leasing associations, customer credit trade associations, and more. 

Huntswood’s BPO services and pricings

Huntswood helps clients transform their businesses to drive better customer, compliance, and commercial outcomes. Its services offered include:

Outsourcing services

  • Complaints outsourcing
  • Recruitment process outsourcing 
  • Past business review and remediation
  • Operational resilience and continuity 
  • Customer servicing 
  • Customer onboarding 
  • Operational processing 
  • Paraplanning 
  • Collections and recoveries 
  • Centers of excellence
  • Financial crime 
  • Case management systems and technology 

Resourcing and recruitment services

  • Complaints and customer services 
  • Regulatory and operations 
  • Business assurance 
  • Past business review
  • Claims 
  • Financial crime and fraud 

Advisory services

  • Compliance monitoring 
  • Digital transformation 
  • Target operating model 
  • Regulatory due diligence
  • Regulatory health checks 
  • Senior managers and certification regime 
  • Governance and board effectiveness
  • Cyber advisory practice 

Huntswood’s pricing

Huntswood is committed to providing clients with the best quality service, which is why they are constantly investing in people and processes. 

Visit Huntswood’s website to learn more about the firm’s pricing structure. 

How Huntswood outshines its competition

At Hunstwood, they are the people who put partnership first. 

This outsourcing firm has a unique approach that enables them to deliver outstanding service in a very efficient manner. 

Its team of experts helps clients through advising and consulting, offering ultimate flexibility, creating value, and meeting demands confidently.

In addition, Huntswood delivers insights for better outcomes, which means supporting clients in navigating change, investing in the future, and meeting challenges head-on. 

Key executives

Lord Brownlow (CEO)

David Brownlow is known as a Member of The House of Lords. He is an entrepreneur and philanthropist. 

He is an alumnus of Newcastle Polytechnic, reading Economics, and he spent two years as a policeman in Thames Valley Police. David became a recruitment consultant, and in 1996, he co-founded Huntswood.

Nick Govier (COO)

Nick Govier has been the Chief Operating Officer since January 2022. Prior to this, his previous role included Managing Director of client relationships and Director of customer operations. 

He offers expertise in customized consultancy services across a broad spectrum of financial services. 

Huntswood reviews and comparisons

Over the years, Hunstwood has grown as a service provider, accepting bigger challenges, exceeding clients’ expectations, and empowering each other daily. 

Hunstwood has been serving the industry for more than 25 years now with the mission to help businesses achieve their goals by providing them with the right resources.

Huntswood’s contact information

Huntswood’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 27 31 502 6660.

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