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1.0/5 • Glassdoor rating


Your tasks. Done-for-you.
We’re an on-demand virtual assistant company that provides
everything you need to make your business work.



Public or Private


Seats or staff



$500,000 - $1 mil.






Year Founded


Countries of fulfillment




Contact information

(323) 739-5409

About Sidekicks: Review and comparison

As an on-demand virtual assistant firm, Sidekicks operates as a business process outsourcing (BPO) company. With its headquarters and Huntsville, Utah, Sidekicks offers various services globally to companies in all industries. 

As their official website states, Sidekicks is there for clients because they feel that their customers deserve 100% of the business professional’s attention. Utilizing sidekicks for additional tasks frees up time for those in the profession to devote to their clients. 

With 200 employees, Sidekicks works alongside companies to find the best solutions for the industry’s processes and protocols. As a younger BPO, the firm is growing gradually but has not yet reached its peak.

Sidekicks Outsourcing

With a focus on BPO Outsourcing, Sidekicks implements a multi-tier recruitment strategy to find top talent in the industries that they serve. This process includes internal recruitment, external recruitment, and a four-stage vetting process.

Following the hiring stage, there is continual training that takes place with all employees. In addition to learning opportunities, coaching sessions allow staff to interact one-on-one and address any individual issues. This process keeps dialog open and allows for better work quality and performance.

Sidekicks’s BPO services and pricings

As a multi-functional BPO company, Sidekicks offers a variety of services to best serve the needs of their clients and the companies they are associated with. Some of the top offerings include: 

  • Customer Support
  • Content Creation
  • Accounting
  • Business Support
  • Sales
  • Marketing
  • Web Design
  • 24/7/365 Service
  • Intensive Training Programs
  • Coaching
  • Background Checks
  • Vetting Process
  • Internal Hiring Strategies
  • External Hiring Services
  • Interviewing
  • Performance Reviews
  • Onboarding

This list is not comprehensive of all the services offered at this company. As trends change and demand increases, the company alters its service offerings to meet the needs of its clients.

Sidekicks’ pricing

Due to the customized nature of the services provided at Sidekicks, there are no formal pricing structures available on the company website. Instead, prospective clients are encouraged to reach out to the company for a custom quote via their official website

It is worthy to note that the company does offer a money-back guarantee if clients are not happy with the services provided by the firm.

How Sidekicks outshines its competition

With its detailed approach to hiring, Sidekicks outshines its competition by going in-depth in its recruitment efforts. Although many BPO’s offer staffing solutions, the firm takes it a step further by actively searching for top talent in various industries to meet their clients’ needs and the businesses they serve.

Key executives

Kristie Nicolae (Client Success Manager)

Kristie Nicolae has been with the company since October 2017. In the beginning, she served as the Talent and Operations Manager and later moved into the role of Client Success Manager in 2021.

Michael Joseph Pacalioga (Operations Support Manager)

Michael Joseph Pacalioga joined the company in August 2017. Since starting, he has fulfilled the responsibilities of Operations Support Manager.

Sidekicks reviews and comparisons

Although they are a medium-sized BPO, Sidekicks has grown substantially in the past few years. Many current and past clients have positive testimonials that they have published on the company website. Additionally, the company has benefited from lengthy staff tenure, which has allowed them to grow in their operations and processes.

Sidekicks’s contact information

Sidekicks’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call (323) 739-5409.



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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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