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Overview
Headquarters
-
Public or Private
private
Seats or staff
1-49
Revenue
$5 mil. - $10 mil.
Industries
-
About WELL Received: Review and comparison
WELL Received is a Business Process Outsourcing (BPO) services provider specializing in live
medical answering services. This company provides medical receptionists who are
compassionate, reliable, and always available.
WELL Received offers 24-hour coverage so its clients can spend less time dealing with phone
calls and more time focusing on their core competency: patient care. WELL Received offers
services for clinics, dentists, hospitals, care homes, physicians, and home care providers.
WELL Received Outsourcing
WELL Received offers multiple benefits to its clients through its live medical answering services. Partnering with this BPO solution provider allows medical professionals to run their practices more efficiently and to be present for their patients.
WELL Received is equipped to reach both English-speaking and Spanish-speaking patients and guarantees that patient information is kept secure and private.
With the highly-trained and empathetic live call answering staff, WELL Received’s clients can make an excellent first impression, increase patient satisfaction, extend support to cover after-hours periods, and strengthen patient-provider relationships.
WELL Received’s BPO services and pricings
WELL Received offers the following services to meet their client’s needs:
- Live Medical Call Answering
- Message Taking
- Medical Appointment Scheduling
- 24/7/365 Live Medical Receptionists
- HIPAA-compliant Messages
- Distributed Workforce
- Custom Call Flows
- After hours, Overflow, and Urgent Call Handling
- Telemedicine With Teleport Video
- Live Chat Support
- Virtual Medical Receptionist
- Call Center Services
All WELL Received live medical call staff members are highly trained and experienced. They provide compassionate, efficient interactions with patients and improve the patient experience from the start.
WELL Received’s pricing
WELL Received offers a wide variety of service packages, each tailored to meet the needs and goals of a specific client. You can calculate the cost of your organization’s needs here or contact WELL Received for a consultation and quote.
How WELL Received outshines its competition
WELL Received stands out among its BPO service provider competitors due to several factors. The WELL Received medical call staff is both highly trained and deeply empathetic, providing patients with a comforting experience.
WELL Received also utilizes an accessible, user-friendly app to give medical professionals instant access to their messages and other important information.
This BPO provider’s system is also easy to set up, requiring little to no disruption in day-to-day operations and providing instant live medical call services upon implementation.
Key executives
Tiff Greene, Account Executive
Tiff Greene has served as an Account Executive at WELL Received since April of 2020. She has also worked as a Client Experience Associate and an Assistant Lead at FULL Creative, and an Account Executive at AnswerConnect. She has also served as a Fundraising Volunteer for the Cape Fear Volunteer Center.
WELL Received reviews and comparisons
Clients give WELL Received high marks for the professionalism and human warmth provided by its live medical call staff. Several clients note that their patient satisfaction rates improved dramatically after partnering with WELL Received.
Clients are also impressed with the simplicity and ease with which this BPO solutions provider implements its services. They find the app to be easy to use and efficient.
WELL Received’s contact information
WELL Received’s main headquarters is located in:
N/A Further, you may virtually reach out the company through the following contact information:
Website https://www.wellreceived.com
In addition, you may email them at [email protected] or call 1-800-800-4449Demo.
References
https://www.crunchbase.com/organization/wellreceived
Independent
