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Transcosmos

About

transcosmos’ business is uniting people and technology to provide exceptional customer experiences. Our US operations were established to both build on the rich customer experience history of our Japanese parent company in Tokyo and implement new and innovative technologies into our global platform. This combination of historical success and innovation is driven by our unerring focus on client, customer, and employee satisfaction.

Headquarters

-

Public or Private

Public

Seats or staff

51-200

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Alexa ranking

15,523,304

Domain Authority

12

Site traffic

1

OA ranking

-

Glassdoor rating

3.6

CrunchBase ranking

-

Details

Executive

Richard Patterson, Country Head

Year Founded

2002

Countries of Fulfillment

-

Sectors

-

Contact information

310-630-0072

http://www.transcosmosomniconnect.com/

Social media

About Transcosmos: Review and comparison

Transcosmos is a Japan-based innovative call center solutions and Business Process Outsourcing (BPO) services provider. Started in 1985, Transcosmos aims to create a “one-stop next-generation outsourcing services.” They have proven commitment to this cause by efficiently providing an impressive list of services that is currently unmatched by any other BPO.

Transcosmos covers over 31 countries and supports 23 languages. This capacity has earned it over 800 clients worldwide and numerous awards—the most prestigious of these being the “Global Outsourcing 100 Leaders Award” for three years running.

This reputation and commitment to service have allowed Transcosmos to be worth an impressive annual revenue of $2.9B with more than 10,000 employees.

Transcosmos Outsourcing

Transcosmos pride is the trust it has earned from the community. Their work is transparent and prioritizes uplifting the company over profits. Transcosmos does this by doing an “intensive investigation” of all their client’s company divisions and offering trusted consultation on what services are necessary.

Transcosmos’s BPO services and pricings

According to the Transcosmos brochure available on the firm’s website, the services they offer are dependent on the region. Here is an overview of what Transcosmos provides. Check to see whether the service you desire is offered in your region or not:

  • Website platform development and 
  • Research and analysis consulting 
  • Sales and SCM finance documentation
  • Global e-commerce one-shop
  • System development 
  • Integrated marketing; and
  • Accounting, procurement HR.

The firm offers its services to more than 40 countries and regions all around the globe.

Transcosmos’ pricing

Transcosmos’ pricing molds itself to the needs of the client. This is why they prefer to give pricing details through direct communication with clients. However, the cost of hiring daily assistants is clearly stated as $900. According to Clutch, Transcosmos allows a minimum project size of $1000, and their average hourly rate is $25/hour.

How Transcosmos outshines its competition

Transcosmos sets itself aside from the rest of the game by staying true to 3 primary values:

  • Commitment to all their clients;
  • Commitment to their employees at all levels;
  • Commitment to their shareholders and society; 

Transcosmos builds solid partnerships with their clients based on mutual trust and respect. The needs of the client are treated with seriousness, and Transcosmos sticks to the highest level of professionalism with their clients of all kinds. Transcosmos also values their employees and takes their progress seriously, basing growth on a clear and fair meritocracy.

Key executives

Koki Okuda (Co-CEO)

Koki Okuda is the founder of Transcosmos. He is the co-CEO and Representative Director at Transcosmos. He brings experience from his previous roles of President and Representative Director at booth J-Stream, Inc and E-Ventures, Inc. His skills in management and investment have been pivotal in steering Transcosmos towards its current success.

Transcosmos reviews and comparisons

Koji Funatsu (Chairman and Co-CEO)

Koji Funatsu is also the chairman of the Call Centre Association in Japan. Before joining Transcosmos, Koji Funatsu was an auditor at Walker Plus KK and Chara-Ini Corp. His expertise also earned him a spot at Kadokawa Future Publishing KK. His versatility and eye for opportunity have helped drive Transcosmos to where it stands today.

Transcosmos’s contact information

Transcosmos’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 310-630-0072.

References

https://www.glassdoor.com/Overview/Working-at-transcosmos-Indonesia-EI_IE2868332.11,32.htm

https://www.crunchbase.com/organization/transcosmos

Transcosmos news, podcast & articles

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Transcosmos videos & images

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About OA

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The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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