TDCX

Singapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities.

TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence and its global footprint. It serves clients in fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming and e-commerce. TDCX’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region’s growth potential.

TDCX’s commitment to delivering positive outcomes for our clients extends to its role as a responsible corporate citizen. Its Corporate Social Responsibility program focuses on positively transforming the lives of its people, its communities and the environment.

TDCX employs more than 17,800 employees across 30 campuses globally, specifically in Brazil, Colombia, Hong Kong, India, Indonesia, Japan, Malaysia, Mainland China, Philippines, Romania, Singapore, South Korea, Spain, Thailand, Türkiye, and Vietnam.

As an award-winning BPO company in Asia, TDCX is proud to offer incredible services to brand partners that can benefit and appreciate the quality of accelerated sales, more efficient recruiting, and other support.

TDCX was recognized by Clutch as the top Singaporean business-to-business company in 2021.

TDCX is the powerhouse Asian BPO at providing 360-degree customer experience solutions. They can work to service a whole host of needs based on your business, such as: 

• Solutions for adapting to working from home
• Comprehensive customer service
• Digital community content moderation
• E-commerce growth management and support
• Fast and efficient tech support
• Revenue generation

The support TDCX can offer doesn’t stop there. You can expect innovation and insight at every step of your journey with TDCX as you grow bigger and bigger.

TDCX’s pricing

TDCX’s pricing will depend on the requirements and needs of each client. You can reach out to them via this contact form.

TDCX has a large focus on providing quality support for some of the best-known digital tech brands at high levels of performance.

Their BPO services include:

• Technological support for working at home
• In-depth customer analytics and consulting for leads generation and revenue maximization
• Inside sales services to convert more potential customers into loyal ones
• Customer service and experience opportunities or quickly scaling businesses
• Community-securing content moderation options built to keep whatever kind of group you want to foster safe and secure
• Human resources in specialized tech support 

The main mission of TDCX is to be the first and last word of BPO services in Asia, as well as across the globe, thanks to their multitude of locations and multilingual staff.

Laurent Junique (CEO/Founder/Talent Hunter)

Laurent Junique is the founder and chief executive officer of TDCX. He continues to manage the company as well as provide routes for more talented individuals to contribute to TDCX’s success.

You can read a recent interview with Nikkei Asia where he projects more growth in TDCX’s future.

TDCX’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

Website https://www.tdcx.com

LinkedIn N/A

Facebook N/A

In addition, you may email them at [email protected] or call 6563091688.

https://www.glassdoor.com/Overview/Working-at-TDCX-EI_IE3121047.11,15.htm

https://www.crunchbase.com/organization/tdcxgroup