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Taskforce is an American veteran-owned company that provides consulting and business support services to a broad mix of industries including health care, insurance, logistics, accounting and finance. We help clients make significant and enduring improvements to their operational performance by developing custom solutions that integrate a team of our specialists to solve their business needs.

Our team of American and European professionals recruits and manages a talented and highly educated Taskforce operating from our service centers in the Republic of Macedonia, which has emerged as the most ideal offshore business destination in the world because of its location, commitment to education, English prevalence, and unique economic conditions. Simply put, our team members provide more value per dollar than any others in the world.

By using a Train the Trainer model, Taskforce can rapidly train and deploy a dedicated team to implement custom solutions for any industry, including

✔ Healthcare: Medical Coding (Real Time and Batch), Special Coding Audits and Reviews, Medical Billing, Charge and Payment Posting, Appointment Scheduling, Patient Registration, Pre-Insurance and Pre-Cert Verification, Denial Management, Virtual Medical Scribing, Customer Care Center (Inbound Call Support), and more.

✔ Insurance: Policy Checking, Endorsements, Submissions, Applications, Claim Adjustments, Loss Run Reports, Data Entry, Commission Reconciliation, Certificates, Proposals, Quotes, Statement Reconciliation, and more.

✔ Accounting: Bookkeeping, Payroll processing, Accounts Payable, Accounts Receivable, Management Reporting, Customized Services

Taskforce is headquartered in Knoxville, Tennessee and has service centres in the Republic of Macedonia (Skopje and Bitola). Contact us at [email protected] or visit our website to learn more about our services.



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About Taskforce: Review and comparison

Founded in 2015, Taskforce is a business process outsourcing (BPO) company specializing in medical and insurance billing and accounting. With its headquarters in Knoxville, Tennessee, and locations in Macedonia and Croatia, the firm can service corporations and clients worldwide.

As they state on their company website, Taskforce has the capabilities to improve your business processes and increase productivity within. The firm does this by assisting with medical billing, coding, and insurance support.

With almost 5,000 staff members, this BPO has a large pool of capable and knowledgeable staff to help clients get on track with their company workload. The firm has enjoyed an increase of 5% in employee growth over the past six months. They are likely to continue on that path due to demand.

Taskforce Outsourcing

As a company, Taskforce prides itself on having the necessary knowledge and insight to provide adequate outsourcing services to clients and the companies they represent. With an ongoing staffing shortage, the firm must be at the top of its game to help companies worldwide that put their trust in them. 

Taskforce has many quality partnerships with organizations within the industries they serve. They have partnerships with the top corporations in medical and insurance needs between the AAPC, Urgent Care Association, Visionary Reimbursement Solutions, and AmCham.

Taskforce’s BPO services and pricings

As a medical and insurance BPO, Taskforce offers the services that are most pertinent to the outsourcing needs of their clients. Some of these include:

  • Special Coding 
  • Coding Audits
  • Medical Coding Reviews
  • Medical Billing Support
  • Charge and Payment Posting
  • Appointment Scheduling
  • Patient Registration
  • Medical Coding
  • Pre-Insurance Confirmation 
  • Denial Management
  • Virtual Medical Scribing Support
  • Customer Care Call Support
  • Policy Checking
  • Endorsement Verification
  • Insurance Proposals
  • Billing Submissions
  • Insurance Applications
  • Insurance Claim Adjustments
  • Loss Run Reports
  • Management Reporting
  • Medical and Insurance Data Entry
  • Commission Reconciliation
  • Certificate Management
  • Policy Quotes
  • Statement Reconciliation
  • Accounting and Bookkeeping
  • Payroll Processing
  • Accounts Payable and Receiving

Taskforce’s pricing

Due to Taskforce’s bespoke services to its clients, they do not provide pre-established packages on their company website. The firm recommends reaching out to a customer service representative through the company website for those interested in acquiring services. 

How Taskforce outshines its competition

Having been in operation for less than a decade, Taskforce has experienced rapid growth in a short period. With this, they have been able to onboard thousands of employees with varying skill sets in the medical and insurance industry. 

Key executives

Jerry Naumoff (CEO)

As the CEO of Taskforce, Jerry Naumoff oversees operations in the company headquarters and the outlying offices. Jerry has been with the company since August 2017 and has fulfilled the CEO role since starting with the firm.

Ken DePaola (President)

Ken DaPaola has been with the company since September 2018 in the role of President. Previously, he served as the owner of a BPO and in sales.

Taskforce reviews and comparisons

While Taskforce has only been in operation since 2015, it has a large employee pool that it has amassed throughout the years. However, the average staff retention rate sits at 1.5 years. This statistic can be concerning, although typical for the BPO industry.

Taskforce’s contact information

Taskforce’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 865-230-8690.


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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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