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Synapsis Smart Outsourcing

About

Synapsis offers strategic outsourcing for different business processes. We pride ourselves in our ability to offer a complete service portfolio, including customer care, specialized technical support, back-office solutions, and lead and revenue generation, with over 17 years of experience in the world of BPO.

Headquarters

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Public or Private

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Seats or staff

201-500

Revenue

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Industries

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Highlights

Alexa ranking

7,541,360

Domain Authority

22

Site traffic

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OA ranking

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Glassdoor rating

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CrunchBase ranking

-

Details

Executive

Cr. Sebastián Sosa, CEO

Year Founded

2003

Countries of Fulfillment

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Sectors

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Social media

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About Synapsis Smart Outsourcing: Review and comparison

Synapsis Smart Outsourcing is a business process outsourcing (BPO) company that offers a complete portfolio to clients through expertise in various industries. Since 2002, they’ve been providing excellent service and effective outsourcing solutions to companies around the world. 

This BPO company focuses on providing innovative solutions to client problems, even when tackling the most complex issues. Whether it’s something that’s a quick fix or something that will take more time, they’re able to handle it. They tailor their approach to suit each client separately. They believe there is no “one size fits all” approach. 

Through 17 years of experience in the industry, Synapsis Smart Outsourcing may have started its business in Uruguay but has since expanded to helping clients in all different time zones. With anywhere from 200 to 500 employees, the company’s annual revenue is approximately $48 million.

Synapsis Smart Outsourcing Outsourcing

The BPO company takes pride in fully understanding its clients’ business model, industry, and systems to ensure they provide the proper solutions to any issues. They also have an easy-to-use contact form on their website where you can reach customer support at any time. 

Synapsis Smart Outsourcing belongs to Quantik, who has over 20 years of experience helping various organizations achieve their business goals.

Synapsis Smart Outsourcing’s BPO services and pricings

Synapsis Smart Outsourcing provides a variety of BPO services, including: 

  • Outsourcing services
  • Customer support
  • Tech support
  • Revenue generation 
  • Lead qualification
  • Document management 
  • Data digitization 
  • Sales channel management 

They also provide more in-depth back-office services, including activation of services and shipping returns if applicable. 

Synapsis Smart Outsourcing’s pricing

Like many BPO companies, Synapsis Smart Outsourcing does not list its pricing on its website. This could be because their prices may vary depending on services needed or to encourage clients to reach out. If you’re interested in seeing pricing for their services, you’ll want to reach out to them via email.

How Synapsis Smart Outsourcing outshines its competition

The company takes pride in understanding the business model and needs of its clients. Over the past 17 years, they’ve been able to retain and secure more clients by:

  • Being ISO 9001 certified 
  • Having over 400 collaborators 
  • Helping a client identify their business growth opportunities 
  • Building strong and meaningful relationships with clients 

Synapsis Smart Outsourcing stands out from its competition through these methods, and Clutch has also recognized them as one of the top BPO companies in Uruguay.

Key executives

Cr. Sebastian Sosa (CEO)

Cr. Sebastian Sosa has been the CEO of Synapsis Smart Outsourcing since 2019. Before landing the CEO role, he worked in a CFO capacity within the BPO industry for over 15 years. His experience as CFO has benefited him in his relatively new CEO capacity.

Synapsis Smart Outsourcing reviews and comparisons

Synapsis Smart Outsourcing is a customer-centered BPO agency that focuses on growing a business. While there aren’t many reviews available for the agency, the website states they have over 95%, satisfied customers. You can compare this BPO agency to other mid-sized agencies located in South America.

Synapsis Smart Outsourcing’s contact information

Synapsis Smart Outsourcing’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

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In addition, you may email them at [email protected] or call (598) 2908 5091.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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