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SupportYourApp (Ukraine)

About

SupportYourApp is a Support as a Service company. We provide multilingual, technology-enhanced customer support services for over 150+ esteemed Tech companies and “unicorns”.

By leveraging in-house digital tools and local talents, we scale 24/7 omnichannel support coverage in up to 31 languages for clients in 32 countries.

Handpicked team is trained up to in-house standards of the world’s leading brands is augmented by modern proprietary support tools.

Headquarters

-

Public or Private

Private

Seats or staff

501-1,000

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Alexa ranking

387,424

Domain Authority

55

Site traffic

632

OA ranking

-

Glassdoor rating

4.8

CrunchBase ranking

-

Details

Executive

Daria L., CEO, Partner

Year Founded

2010

Countries of Fulfillment

-

Sectors

-

Contact information
Social media

About SupportYourApp (Ukraine): Review and comparison

SupportYourApp is an outsourcing-focused company built to boost whatever business you have with excellent customer service features. Their comprehensive suite of professional support offerings has already assisted more than 140 businesses across the globe.

Founded in 2010, the company has since grown to a support agency that has mastery over 42 languages and clients in 33 countries. They can provide the external support solutions your company needs to cover any gaps in customer relations.

The technologically-enhanced suite of services offered is extensive. SupportYourApp can uncork any support bottlenecks your company finds itself dealing with across a wide swath of business sectors and expertise.

SupportYourApp (Ukraine) Outsourcing

SupportYourApp was initially founded in Kyiv, Ukraine, and has since grown to incorporate four new locations across the world. This BPO has high-profile clients like MasterCard, SignEasy, Calm, Neil Patel, and more.

SupportYourApp (Ukraine)’s BPO services and pricings

SupportYourApp creates opportunities for global businesses using technologically-focused customer support services. Through chat, email, and phone, the BPO can provide services like: 

  • Outsourced customer support solutions
  • Comprehensive technical support
  • Ecommerce assistance
  • Live chat support outsourcing
  • Back office support coverage 24/7
  • IT support
  • Outbound telemarketing

The company has far more outsourcing solutions for a wide range of businesses, from startups to full-grown corporations. They offer services that meet GDPR, DMCA, ISO, and PCI security standards council guidelines.

SupportYourApp’s pricing

The company’s pricing will depend on the requirements and needs of each client. The company’s request page provides a comprehensive but straightforward set of questions for obtaining a quote.

You can easily find the main location’s address, sales email, and phone number at the footer of any given page accessed on their primary website.

How SupportYourApp (Ukraine) outshines its competition

SupportYourApp’s ten years of relevant experience in stellar outsourcing support and manageable growth cannot be understated. Their KPI-boosting services include:

  • A wide variety of call center outsourcing support
  • Phone answering services
  • Detailed technical support outsourcing
  • Assistance with e-commerce customer support
  • Live chat support channels that are available 24/7
  • IT help desk outsourcing for faster scaling
  • Back office support
  • Many more, like startup support, crypto customer services, and order taking

They possess practical support tools, technical and empathetic expertise, and have access to multilingual talent across all major markets. SupportYourApp also offers 24/7 support throughout the year, including holidays.

Key executives

Daria Leshchenko (CEO, Partner)

Daria Leshchenko is the current chief executive officer of SupportYourApp. She is a Harvard Kennedy School graduate and has many high-profile accreditations to her name.

Dan Engel (Advisory Board Member)

Dan Engel is a customer acquisitions expert that acts as an advisory board member for SupportYourApp. His previous experiences include working with companies like FastSpring, Picasa, and Google

SupportYourApp (Ukraine) reviews and comparisons

SupportYourApp has received glowing Glassdoor reviews and claimed the 2020-2021 Customer Centricity World Series Award for employee experience. Their past ten years of experience have grown their knowledge base into an impressive, industry-spanning power source.

SupportYourApp (Ukraine)’s contact information

SupportYourApp (Ukraine)’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1(888)9593556.

References

https://www.glassdoor.com/Overview/Working-at-SupportYourApp-EI_IE2140123.11,25.htm

https://www.crunchbase.com/organization/supportyourapp

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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