View all BPO Companies

TCC ANSWERING SERVICE

About

For over 15 years, TCC has been providing large scale businesses with room to develop and grow by alleviating hours of paper work, overhead and the need for large office space. TCC has perfected plans to keep operation costs for organizations at a minimum so that their profit margin has the capability to expand infinitely.

While TCC started out servicing large hospitals and law offices by developing communications systems which included live 24 hour answering and secretarial services, we have since expanded into a number of sub contracting companies that allow businesses to outsource work that would otherwise require enormous, costly resources.

Our evolution includes innovative billing systems, time sheet and schedule management, document preparation, video or voice conference calls, and outside consulting services to analyze the efficiency of your business.

Headquarters

-

Public or Private

-

Seats or staff

-

Revenue

-

Industries

-

Highlights

Alexa ranking

95,838,119

Domain Authority

0.1

Site traffic

-

OA ranking

-

Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

Su Park, President

Year Founded

-

Countries of fulfillment

-

Sectors

-

Contact information

(323) 857 - 5583

http://www.ringtcc.com/

Social media

-

-

-

About TCC ANSWERING SERVICE: Review and comparison

TCC, or TCC Answering Service, is a contemporary Business Process Outsourcing (BPO) services provider headquartered in Los Angeles, California. The company has been providing efficient, customizable outsourcing solutions to the greater Los Angeles area since 1995. 

This compact and effective BPO company is dedicated to keeping clients’ operation costs at a minimum, so its clients can “not only compete, but succeed.” The firm delivers on this by “alleviating hours of paperwork, overhead, and the need for large office space.” 

After more than 15 years in the industry, TCC has expanded past servicing large hospitals and law offices in the Los Angeles area. The firm has about 30 employees, and its last reported revenue is $5 million

TCC ANSWERING SERVICE Outsourcing

The company is proud to service customers in a variety of languages, including English, Korean, Japanese, and Spanish. Its operations and management style are designed to promote customer satisfaction, from appointment setting to helping register customers to clients’ various events and learning opportunities. 

Additionally, TCC is proud to connect clients and customers with live, real support agents 24/7. The company assures all clients that after two rings, a live customer support agent will be available to help your customers with questions, eligibility requests, and taking orders. 

TCC ANSWERING SERVICE’s BPO services and pricings

TCC is a first-rate business processing outsourcing provider that offers the following services: 

  • Inbound and outbound messaging and dispatch 
  • Custom message delivery 
  • Employee check-in services 
  • Alphanumeric paging 
  • Overflow and off-premise receptionist services 
  • Personalized voicemail and mailboxes 
  • Employee directory assistance 
  • Appointment setting 
  • Translation services in English, Spanish, Korean, and Japanese 
  • Multi-line conferencing 
  • Class, seminar, and event registration

The company offers its services to a range of industries, including security, manufacturing, sales, nonprofit organization, and curative, preventive, rehabilitative, preventative, and palliative healthcare. 

TCC’s pricing

This company’s pricing will depend on the individual clients’ business needs and budget. However, the company does emphasize its ability to reduce overhead costs and streamline billing, timesheet, and schedule management operations to bring down costs. 

How TCC ANSWERING SERVICE outshines its competition

The firm is committed to “perfecting plans to keep operating costs at a minimum.” According to the company’s official website, they do this by: 

  • Providing an extraordinary customer experience
  • Performing efficient outsourcing work through its subcontracting companies 
  • Staying competitive in terms of current technology and standards 
  • Promoting efficiency throughout all company operations, client-facing and otherwise
  • Constantly innovating operations and systems including billing systems, timesheet and schedule management, document preparation, video or voice conference calls, and consultations

Additionally, TCC has worked with multiple large-scale organizations in Los Angeles, including the Korean American Federation of Los Angeles, the Good Samaritan Hospital, and the Hollywood Presbyterian Medical Center. 

Key executives

Su Park (President) 

Su Park has been the president of TCC since 1995. Park manages the TCC’s offices in Los Angeles and Las Vegas, Nevada, and she has over 20 years of experience in call center management, strategic planning, and customer service. 

TCC ANSWERING SERVICE reviews and comparisons

TCC is an efficient customer call center and BPO solutions provider in California. While we currently do not have any reviews for TCC, prospective clients can compare the company to other large and midsize BPO providers in California and Nevada. 

TCC ANSWERING SERVICE’s contact information

TCC ANSWERING SERVICE’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

LinkedIn N/A
Facebook N/A

In addition, you may email them at [email protected] or call (323) 857 - 5583.

TCC ANSWERING SERVICE news, podcast & articles

No news, podcast & articles available for this BPO

TCC ANSWERING SERVICE videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.