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BlackThumb Solutions, Inc

NO RATING/5 • Glassdoor rating


Do you want to work, but find that there are no jobs that you CAN do, that fit with your current limitations?

We, at BlackThumb Solutions, understand. Founded by a disabled combat veteran who became severely and dangerously depressed after she found she could no longer work, BlackThumb Solutions was formed to allow others to work around their disabilities.

We know that you are smart and capable. We know you just want to work again. We want to help you find a position that works for your life. We believe in you. Let us help you find your purpose.



Public or Private

Privately Held

Seats or staff



Unknown / Non-Applicable





Kevin Cox, Owner, CEO & President of Resources

Year Founded


Countries of fulfillment




Contact information

tel:+1 866-BLK-THMB

About BlackThumb Solutions, Inc: Review and comparison

BlackThumb Solutions is a micro-BPO and call center – veteran-owned and operated. The company offers work-from-home contract positions with nationally recognized corporations and Fortune 500 companies. Ideally, the BPO specializes in working with veterans, stay-at-home parents, and those with disabilities looking for part-time work from home jobs to make a living. BlackThumb was founded in the summer of 2016, with only two servicing members, a number that has since grown exponentially. The positions revolve around areas such as customer service, inbound sales, and technical support.

BlackThumb Solutions, Inc Outsourcing

BlackThumb Solutions’ main headquarters is at 131 Lynnwood Dr Unit 18404, Knoxville, Tennessee, 37928, United States.

BlackThumb Solutions, Inc’s BPO services and pricings

BlackThumb Solutions is quite a versatile BPO. It provides services such as 24/7 tech support, contract support, chat support, performance facilitation, direct deposit, support services, mentor program, agent portal, loyalty programs, rewarding programs, and so much more. The majority of the clients pay on an hourly or per-minute basis. Therefore, employees at the BPO can expect to make anywhere between $8 and $18 per hour. Notably, some clients offer 24/7 shift availability.

BlackThumb Solutions pricing

There is no one-fit-all pricing strategy at BlackThumb Solutions BPO. However, nearly all clients pay on an hourly or per-minute basis. BlackThumb strives to guarantee clients value for money, whatever the payment strategy is.

How BlackThumb Solutions, Inc outshines its competition

BlackThumb Solutions has a pretty unique business model. Unlike other BPOs, BlackThumb mainly works with veterans, those with disabilities, and stay-at-home parents looking to be productive in society again. In a way, potential employees interview BlackThumb, not the other way round. Flexibility is also a huge part of BlackThumb’s trademark. Employees at the BPO can take time off whenever necessary and come back when everything is settled – no questions asked. Most importantly, the yardstick for success at BlackThumb is the client’s success. The BPO offers as little or as much as the client needs and scales appropriately when the need arises.

Key executives

Brandilyn Cox (Co-Owner)

Brandilyn is part-owner of BlackThumb. She’s a combat veteran with a disability that takes pleasure in helping other people surpass their struggles.   

BlackThumb Solutions, Inc reviews and comparisons

BlackThumb has been around since 2016 and has between 50-200 employees. The BPO’s revenue is between $10-49 million. The founder, Brandilyn Cox, is a disabled combat veteran. Being a person with a disability, Cox understands first-hand what it’s like to move from a breadwinner to a person who can no longer work, how it is to feel like one has lost their sense of purpose. Therefore, she started BlackThumb to help other people in her position – people who are willing to rise against all odds and earn a living.

At BlackThumb, everyone is self-employed. It is also important to note that most of the workers at the BPO work way less than the conventional “part-time,” mostly for health reasons. But even then, all clients’ needs are met on time. The company upholds integrity above all else. Therefore, clients don’t have to worry about fraudulent dealings or any other shady behavior.

BlackThumb Solutions, Inc’s contact information

BlackThumb Solutions, Inc’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call tel:+1 866-BLK-THMB.


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