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Sunknowledge Services

3.6/5 • Glassdoor rating

Overview

Sunknowledge Services Inc. is a dynamic medical billing services & collections company extending superior, proprietary technologies, workflow, and business processes that exceed clients’ expectations and enhance their revenue cycle.
Focused on providing operational enhancements while significantly reducing our client’s operations and payer costs, we have powerful stories on how we have reduced operational costs by 70% for the best.

We take pride in excelling at business parameters helping us remain a market leader in the world of DME, HME and O&P. At present we are proud partners of three of the top 10 DME companies of the country.

What Sunknowledge Services offers its clients

Customer Contact Center
Prior Authorization
Medical Billing (40+ specialties)
Full Revenue Cycle Management (End-to-end RCM as well as selective services)
Virtual Assistants
AR Collections

How Sunknowledge Services outshines the competition

- Lowest Cost
- No Binding Contracts
- Specialty Specific Referrals (provided on request)
- Dedicated Full Time Employees (with Team Lead + Account Manager)
- Accent-Free / Neutral Accent Staff
- Operational Transparency
- Free Transition

Headquarters

41, Madison Avenue, 25th Floor, 10010, New York, NY

Public or Private

private

Seats or staff

1000-4999

Revenue

$30 - $50Mn.

Industries
  • BPO
  • Healthcare

Details

Executive

Jaydip Dattaray, CEO

Year Founded

01/15/2007

Countries of fulfillment
  • India
  • United States
Sectors
  • Admin Support
  • Back Office Support
  • Customer Service
  • Full service BPO
  • Output-based
  • Outsourcing Consultancy
  • Seat Leasing BPO
  • Specialized BPO Vertical
Contact information

1 6319968952

https://www.sunknowledge.com


About Sunknowledge Services: Review and comparison

Sun Knowledge is a technology-driven, dynamic company focused on providing medical billing and collections services to its clients. Headquartered in New York City, it has offered improved business processes to healthcare industry leaders since its inception in 2006.

By allowing its clients to outsource their business processes, Sun Knowledge aims to reduce operating costs for its clients, thereby increasing profit. The company accomplishes this through “leveraging [its] skilled people, data-driven processes, and cutting-edge technology,” leaving its clients with the time and space to better serve their patients.  

In the 15 years since its founding, Sun Knowledge has grown. It has a location in Kolkata in addition to the New York headquarters and employs between 1,000 and 5,000 people. Its estimated revenue is somewhere between $25 and $50 million.  

Sunknowledge Services Outsourcing

Currently, Sun Knowledge is a market leader in billing for home medical equipment (HME) and orthotics and prosthetics. It also partners with three of the 10 top durable medical equipment (DME) companies in the country to ensure healthcare professionals can provide the support their patients need.

Sun Knowledge offers end-to-end revenue cycle management (RCM), and it prides itself on its 100 percent customer satisfaction rate while doing so. From creating sales orders to verifying eligibility to re-supply order calls to the patient, Sun Knowledge works to improve productivity and decrease operational disruptions for its clients. 

Sunknowledge Services’s BPO services and pricings

Sun Knowledge offers comprehensive technology-based solutions, including:

  • Medical billing and coding 
  • DME billing
  • Revenue cycle management for healthcare 
  • Hospital accounts receivable collections
  • Nursing home billing 
  • Urgent Care billing, 
  • Orthotics and prosthetics billing 
  • Prior authorization services
  • Genomics lab billing, 
  • Ambulance billing
  • Pharmacy billing

The company works with both providers and payers to provide the unique solutions each party needs to continue operating at a high standard. 

Sun Knowledge’s pricing

Sun Knowledge’s prices depend on which of its products or services a client is using. For example, the service charge could be as low as seven dollars an hour for medical coding services. The company also reports the ability to reduce operational costs related to billing by up to 80 percent.

How Sunknowledge Services outshines its competition

The company stands apart from its competitors through a commitment to excellence, including factors such as:

  • A 99 percent accuracy rate
  • Services for payors as well as providers
  • A dedicated account manager for its clients’ medical coding needs at no cost
  • HIPAA-HITECH compliant operations

In addition, Sun Knowledge has received recognition and a range of awards for everything from job creation to excellence as a service provider. 

Key executives

Jaydip Dattaray (CEO)

Jaydip Dattaray has been the company’s Chief Executive Officer (CEO) since he founded it. Dattaray is known for his leadership skills and pursuit of excellence, as well as his active involvement in shaping the company’s strategies, policies, and future.

Sunknowledge Services reviews and comparisons

Sun Knowledge is known for its high customer satisfaction rate. Reviewers frequently describe the company as exceptional, reliable, ideal, perfect, versatile, and phenomenal. When looking for companies to compare it to, focus on medical billing BPO companies on the East Coast or in New York City itself.  

Sunknowledge Services’s contact information

Sunknowledge Services’s main headquarters is located in:

41, Madison Avenue, 25th Floor, 10010, New York, NY

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 6319968952.

References

https://www.glassdoor.com/Overview/Working-at-Sun-Knowledge-EI_IE516117.11,24.htm

https://www.crunchbase.com/organization/sun-knowledge-pvt-ltd

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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