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STAFFVIRTUAL

4.7/5 • Glassdoor rating

Overview

STAFFVIRTUAL is a global provider of outsourcing solutions, dedicated to helping businesses scale efficiently and cost-effectively. Established over 16 years ago, STAFFVIRTUAL has built a solid reputation for excellence, innovation, and client-centric services, with headquarters in Florida and additional offices strategically located in the Philippines, Uzbekistan, and Japan.

The company has significantly grown, currently employing over 600 highly‑skilled professionals who serve diverse industries worldwide, including clients from the United States, Canada, the UK, Central Europe, Singapore, Uzbekistan, and Japan. Notable partnerships include companies like Uber, Tanium, and Flex Technology, highlighting STAFFVIRTUAL’s ability to deliver for enterprise‑level clients.

What STAFFVIRTUAL offers its clients

STAFFVIRTUAL offers customized BPO solutions designed to deliver exceptional results through their dedicated, skilled teams. Their comprehensive range of services includes:

Customer Support (Phone, Email, and Social Media)
Virtual Assistance
Legal Assistance
Data Entry and Data Management
Logistics Coordination
Bookkeeping and Financial Management
Lead Generation
Talent Sourcing
Market Research
Graphic Design and Creative Services
Professional Employer Organization (PEO) Services

These services span core operational departments such as Customer Experience, Back Office, IT, Legal, Accounting, HR, Marketing, and Creative — giving clients complete workforce coverage.

Industries benefiting from STAFFVIRTUAL’s specialized expertise include travel, logistics, digital marketing, legal services, food and beverage, IT, manufacturing, retail, recruitment, healthcare, finance, and e‑commerce.

How STAFFVIRTUAL outshines the competition

STAFFVIRTUAL distinguishes itself through its commitment to quality, client satisfaction, and continuous improvement, underpinned by its robust 4‑step hiring process:

Planning
Recruitment
Training
Ongoing Management

Additional competitive advantages include:

High‑performance growth strategies
Professional Employer Organization (PEO) solutions
24/7 operations to ensure round‑the‑clock productivity
Exceptional talent recruitment standards
HIPAA compliance for healthcare clients
ISO 27001:2013 certified for information security
Rigorous data‑security protocols
Rapid, efficient team‑building capabilities
No long‑term contracts and an employee replacement guarantee
Dedicated employee management services
Complimentary outsourcing consultation plans
Average client satisfaction rate of 96.5% over the past seven years
Trusted by over 125 partner clients worldwide

With a relentless dedication to superior customer support and operational excellence, STAFFVIRTUAL is recognized as a premier BPO service provider globally.

STAFFVIRTUAL company structure

STAFFVIRTUAL is 100% owned by Ike Stranathan, its founder and CEO.

Sample highlight service offering of STAFFVIRTUAL

STAFFVIRTUAL offers competitive and flexible pricing tailored specifically to each client’s unique requirements. Their proven 90‑Day Success Plan enables rapid team building, allowing businesses to launch their outsourced operations within 2–3 weeks.

The 90‑Day Success Plan includes:

Training (Days 0–30)
KPI Identification and Dashboard Setup (Days 31–60)
KPI Implementation and Target Setting (Days 61–90)
Ongoing Performance Monitoring and Coaching

This structured onboarding approach ensures alignment, accountability, and fast results.

Companies interested in creating a custom outsourcing solution can directly book a discovery call through the STAFFVIRTUAL website.

Headquarters

78 SW 7th St. Suite 05-109C, 33130, Miami, Florida

Public or Private

private

Seats or staff

500-999

Revenue

$100 mil. - $250 mil.

Industries
  • Digital Marketing
  • Ecommerce
  • Financial Services
  • Hardware Tech/IT
  • Healthcare
  • IT Services and IT Consulting
  • Legal
  • Recruiting Staffing
  • Software Tech/IT
  • Travel

Details

Executive

Ike Stranathan, CEO

Year Founded

01/01/2009

Countries of fulfillment
  • Mexico
  • Philippines
Sectors
  • Admin Support
  • Back Office Support
  • Customer Service
  • Data Analytics and AI
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Inbound & Outbound
  • IT Services and IT Consulting
  • Outsourcing Consultancy
  • Software & Application Development
  • Specialized BPO Vertical
  • Telecommunications
Contact information

1 (786) 292-7500

https://www.staffvirtual.com


About STAFFVIRTUAL: Review and comparison

STAFFVIRTUAL is an outsourcing services provider with offices in California and the Philippines. This BPO has been in the outsourcing industry for a decade. They offer outsourcing and back-office solutions to businesses at an affordable cost.

This BPO has developed a unique hiring process to ensure that they hire highly-skilled employees. This hiring process includes everything from recruitment to training to the ongoing management of your outsourcing team.

Since its founding in 2009, STAFFVIRTUAL has expanded to up to 200 employees. It now has multiple offices in the United States, Philippines, Australia, and the United Kingdom.

STAFFVIRTUAL Outsourcing

STAFFVIRTUAL takes pride in its customer-focused approach to BPO solutions. This company offers customer support, back-office support, outsourcing, creative, and payroll solutions.

STAFFVIRTUAL is headquartered in Los Angeles, California, and it also has many employees in the Philippines. This BPO provides excellent career opportunities for skilled workers in the United States and abroad. 

STAFFVIRTUAL’s BPO services and pricings

STAFFVIRTUAL is an innovative BPO with outstanding customer-service solutions. Services include:

  • Phone specialists
  • Social media specialists
  • Email specialists
  • Virtual assistants
  • Legal assistants
  • Data entry specialists
  • Logistics coordinators
  • Bookkeeping
  • Generating leads
  • Sourcing specialists
  • Research
  • Graphic design

This BPO offers a wide variety of services to industries like travel, logistics, digital marketing, legal, food and beverage, information technology, manufacturing, retail, recruitment, healthcare, finance, and e-commerce.

STAFFVIRTUAL’s pricing

STAFFVIRTUAL’s pricing will depend on the services required and the needs of each client. This company offers a 90-day success plan. With SV, you can build a team for a business in 2-3 weeks. If you’re ready to get started, you can book a call with them directly on their site to set up a plan that works for your company. 

How STAFFVIRTUAL outshines its competition

STAFFVIRTUAL is a dynamic BPO that takes pride in client-focused solutions for business owners. SV stands out with its 4-step hiring process that includes the following steps:

  • Planning
  • Recruitment
  • Training
  • management

This BPO has been a leader in the industry for over a decade and also provides the best in outsourcing services by offering:

 

  • High-performance growth
  • Professional employer organization
  • 90-day success plan
  • 24/7 operation
  • Hiring the best people
  • HIPAA compliant for the healthcare industry
  • High-quality data security
  • Fast team-building
  • Employee management
  • Free outsourcing plan

Their 24/7 hours and intensive efforts towards customer service and customer satisfaction make this company one of the best BPO service providers on the west coast. 

Key executives

Ike Stranathan (CEO)

Ike Stranathan founded STAFFVIRTUAL in 2009 after moving to the Philippines from California. He has a passion for assisting companies in increasing efficiency, scalability, and profitability by outsourcing to the Philippines.

 

STAFFVIRTUAL reviews and comparisons

You can check out the company’s website for positive customer reviews to see how they compare to similarly-sized BPOs in the Philippines. In general, the company ranks well for pricing and customer service.

STAFFVIRTUAL’s contact information

STAFFVIRTUAL’s main headquarters is located in:

78 SW 7th St. Suite 05-109C, 33130, Miami, Florida

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 (786) 292-7500.

References

https://www.glassdoor.com/Overview/Working-at-STAFFVIRTUAL-EI_IE1668084.11,23.htm

https://www.crunchbase.com/organization/staff-virtual

 

STAFFVIRTUAL news, podcast & articles

STAFFVIRTUAL videos & images

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About OA

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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