Skybound CX

Skybound CX is an agile and fast-scaling BPO provider based in Cairo, Egypt, and a proud subsidiary of the Esnad Global group. Originally created to meet our own internal outsourcing needs across recruitment and oil & gas operations, we saw the remarkable impact of Egypt’s educated, multilingual talent pool across customer care, IT, marketing, and design engineering. Today, we help businesses worldwide benefit from the same advantages. Our services span inbound customer support, HR outsourcing, and seat hosting — all delivered from a state-of-the-art facility built to global standards of compliance and quality. With Skybound CX, you gain a responsive, high-performance partner dedicated to helping your business scale with speed and confidence.

What Skybound CX offers its clients

Skybound CX offers clients flexibility, speed, and deep talent access — without the compromises. Where traditional providers move slowly, we commit to a 24-hour response time for all client needs. Our HR outsourcing solutions go beyond simple admin support: we help you build full teams of experienced professionals, from back-office staff and finance teams to software engineers, architectural designers, marketeers, and more — all seamlessly integrated into your operations. Backed by Esnad Global, we have the capacity to expand as fast as your business demands. Our combination of premium office space, high compliance standards, and competitive pricing ensures you enjoy Tier 1 service quality at significantly lower costs.

How Skybound CX outshines the competition

Our advantage is our ability to deliver fast, high-quality, and scalable solutions. While larger BPOs are slowed by bureaucracy, we respond to your needs five times faster than the industry average. Our leadership team, made up of Tier 1 BPO veterans, ensures your operations benefit from world-class expertise and best practices from day one. With PCI certification in progress and COPC standards embedded in our processes, we are built for international compliance and data security. Combined with our exceptional location and access to Egypt’s multilingual talent pool, Skybound CX delivers the perfect balance of speed, quality, and scalability — helping your business grow with confidence.

Skybound CX company structure

Skybound CX is a subsidiary of the group conglomerate Esnad Global. We originally started outsourcing to Egypt for our own businesses — our manufacturing recruitment agency based in Ireland and our oil and gas contracting company operating across Africa. Through this experience, we saw first-hand the tremendous benefits of the Egyptian market: a highly educated, multilingual workforce across customer care, IT, marketing, and engineering. Having gained deep market knowledge and operational experience, we established Skybound CX in Egypt to bring these same advantages to other companies worldwide, helping them access the same quality and efficiency that transformed our own operations