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Six Eleven Global Teleservices

About

Formed in 2005, Six Eleven Global Teleservices is a pioneer in the BPO industry, proudly considered as one of the first Filipino-owned solution-oriented contact center designed to provide quality services in sales, marketing, and customer support. 

With over 3000 competent employees, all strategically placed within the well-developed techno hubs in the Southern Philippines, Davao City, and General Santos City, we are a BPO company built ready to handle dynamic clients around the globe.

Six Eleven delivers excellent inbound and outbound services and takes pride in the ability to achieve focused scalability, house an elite team of specialists attaining expert management on all scales, and flexible staff to provide tailor-fit operations for your business, without hurting your budget while maximizing efficiency. We make sure your vision is done right.

Six Eleven provides quality service the first time, every time.

What Six Eleven Global Teleservices offers its clients

We offer solutions in a controlled working environment for all industry verticals. We target the needs of our clients to outsource work so they can focus more on developing and improving their core business. Our people embrace and love these challenges, because they understand the value we bring to our clients.

We’ve help several clients increase their revenue and decrease labor and operations cost without compromising quality and excellence. We are back up with 100+ years of combined management experience with updated executions based on data analytics and trend.

How Six Eleven Global Teleservices outshines the competition

The most important thing when outsourcing projects is to have specific goals and targets to achieve. We believe that we must always be able to reach if not exceed what is expected from us to have a long term win situation with each and every client. Operational Excellence, Stability, Ability to Scale, Innovation, Analytics, Continuous Improvement and Loyalty to our Customers.

Sample highlight service offering of Six Eleven Global Teleservices

“Providing quality service the first time, every time.”

Six Eleven Global Teleservices takes pride as a Filipino-owned BPO company that delivers excellent inbound and outbound services ranging from lead generation, customer service, telemarketing, to technical and back-office support.

With almost 15 years of experience and an outstanding growth from 20 to more than 3000 employees today, Six Eleven’s progress throughout the years is a testament to the drive and capability to guarantee that client goals are always met, as truly innovative and proven experts in sales, marketing, and customer support.

Backed-up by the ability to scale up the right resources and talents to take on large-scale operations, a loyal client base that has contributed to our growth, and operational excellence on industry management consisting of an elite team of experts and analysts, we still make sure as a progressive industry to continuously improve and innovate the further we go.

Headquarters

4th Floor Joji Ilagan International School Building, Leon Llido Street, General Santos City, Socsargen 9500, PH

Public or Private

Sole Proprietorship

Seats or staff

501-1,000

Revenue

-

Industries
  • Ecommerce
  • Education
  • Financial Services
  • Game Dev & Support
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Pharmaceutical
  • Retail
  • Software Tech/IT
  • Telecoms
  • Travel

Highlights

Alexa ranking

29,636,654

Domain Authority

5

Site traffic

-

OA ranking

-

Glassdoor rating

4

CrunchBase ranking

-

Details

Executive

Michael Bian, CEO

Year Founded

2006

Countries of Fulfillment
  • Philippines
Sectors
  • Customer Service
Social media

-

About Six Eleven Global Teleservices: Review and comparison

Six Eleven is a Davao-Based BPO company dedicated to providing quality customer service to companies looking for experience in Sales, Marketing, and Customer Support. Six Eleven is headquartered in Davao, Philippines, and has been providing services to clients since 2005.

Six Eleven prides itself in unparalleled services that keep client satisfaction high. This satisfaction is accomplished by increasing productivity and efficiency, obtaining flexibility in management and staffing, and enhancing operational performance.

Starting with 20 seats in 2005, they have grown to over 3,000 seats in 2021. Annual revenue reports show Six Eleven at $37.8M.

Six Eleven Global Teleservices Outsourcing

With various locations across Davao City, Six Eleven remains accessible to its workforce and has become one of the most easily accessed workplaces in the area. The company expresses the importance of employee relationships and ensures the work atmosphere is one of trust, loyalty, and professional integrity.

Through multiple customer service channels, Six Eleven ensures clients are well serviced and receive the benefits associated with utilizing the company’s expertise. With over 15 years of knowledge in BPO, Six Eleven has tweaked operations to fit the clients’ needs best, ensuring complete customer satisfaction.

Six Eleven Global Teleservices’s BPO services and pricings

Six Eleven offers a variety of unsurpassed BPO services such as:

  • Lead Generation & Telemarketing Sales
  • Booking & Order Taking
  • Technical Support
  • Email & Chat Support
  • Inbound Customer Support
  • Data Entry & Research
  • Helpdesk Services
  • Document Processing & Quality Control Validation

Through these services, the company can offer all services required by potential clients. Each proposed service is tailored to the clients’ specific needs ensuring a unique service for every customer. 

Six Eleven’s pricing

Pricing for Six Eleven services is not openly available as it is based on specific services requested. However, they do provide the option to receive a free quote by providing additional information on your company’s needs.

How Six Eleven Global Teleservices outshines its competition

Six Eleven focuses on flexibility, expertise, and quality excellence, making them a leading choice in BPO services. These qualities are attainable by providing:

  • Flexibility in handling varying client-specific needs. 
  • Expertise through a dedicated workforce eager to please.
  • Quality excellence by ensuring everything is completed the first time correctly. 

Work culture also plays an integral role in client satisfaction. Employees are encouraged to generate friendships and express themselves, resulting in customer service that outdoes the competition.

Key executives

Michael Bian (CEO)
Michael Bian has held the title of CEO at SIX Eleven since its creation 15 years ago. Bian studied humanities at the University of Asia and the Pacific from 2000 – 2005 and understands the importance of attention to detail and remaining accurate in the workplace.

Norman Lindo (Operations Manager)
Norman Lindo joined Six Eleven in 2010 and has remained the Operations Manager since his hire date. Lindo specializes in Selling, Advertising, and Media Production and is a firm believer in providing customer service satisfaction.

Six Eleven Global Teleservices reviews and comparisons

Six Eleven is an up-and-coming BPO company that prides itself in producing results that keep clients satisfied. 

By focusing on flexibility, expertise, and quality excellence, Six Eleven has continued to open itself up to growth opportunities that would not be available otherwise. A positive work culture keeps employees content resulting in a better chance to help clients in need of a professional BPO service.

Six Eleven Global Teleservices’s contact information

Six Eleven Global Teleservices’s main headquarters is located in:

4th Floor Joji Ilagan International School Building, Leon Llido Street, General Santos City, Socsargen 9500, PH

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +63 82 305 5522.

References

https://www.glassdoor.com/Overview/Working-at-SixEleven-Global-Teleservices-EI_IE665392.11,40.htm

https://www.crunchbase.com/organization/six-eleven-global-teleservices

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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