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4.0/5 • Glassdoor rating


Scicom is a provider of global outsourced solutions to multi-national and international corporate clients, domestic conglomerates, larger SMB’s and Governments. Incorporated in 1997 and listed as a Public Listed Company (PLC) in 2005 on the main board of Bursa Malaysia, Scicom provides worldwide services from four centres in Kuala Lumpur and Colombo, as well as from a growing network of other eSolutions centres. These are served by IT Infrastructure in the Scicom Private Cloud and linked via OCEAN, our high-performance, resilient, Omni-Channel Easy Access Network.

What SCICOM offers its clients

BPO & Contact Centre Outsourcing, Customer Lifecycle & Relationship Management, Multi-Lingual Support, Omni Channel Services, Customer Experience, Premium Customer Care, Technical Support, Social Media Support, e-Government Solutions, e-Commerce Solutions, Education Services, and Digital Marketing

How SCICOM outshines the competition

We are an incredibly diverse people-oriented company with staff from dozens of countries serving worldwide clients in more than 40 languages and dialects.



Public or Private


Seats or staff



$50 mil. - $100 mil.





Peter Elsey, Senior Vice President of Business Development

Year Founded


Countries of fulfillment




Contact information

603 2162 1088

About SCICOM: Review and comparison

Scicom (MSC) BERHAD is a leading Business Process Outsourcing (BPO) company that provides digital strategy and technology consulting. The BPO company caters to national and international corporate clients, businesses, and local, state, and federal government bodies. 

Since its formation in 1997, its many global outsourcing awards attest to Scicom’s status as a leading BPO and digital solutions company. With over 20 years of experience, countless clients trust the company as an end-to-end provider and its “integrated and forward-thinking solutions to help clients succeed in the digital age.”

The BPO company’s headquarters are in Kuala Lumpur, Federal Territory, and it currently employs 2,000+ individuals. According to GlassDoor, the company’s last reported revenue was estimated at $100 to $500 million (USD).

SCICOM Outsourcing

This company provides unrivaled service and solutions to an impressive number of clients, like airline carriers, tech manufacturers, healthcare providers, government agencies, and many more. 

From corporate clients to government agencies, Scicom’s blue-chip clientele depends on the company’s world-class employees, omnichannel solutions, proven track record, and robust infrastructure.

SCICOM’s BPO services and pricings

Here are the customized solutions and exceptional services that they offer:

  • BPO services with Scicom Global Connect like:
    • Phone, email, video, chat, and social media support in 50 languages
    • Social media management
    • Technical support
    • Customer care
  • E-commerce solutions like:
    • Strategy and engine development
    • App development
    • Inventory management
    • E-commerce data 
    • Solutions for inventory and product delivery
  • Government tech services for:
    • International student management 
    • Border control 
    • Advanced passenger screening 
    • Interpol integration
    • Visa application and issuance 
    • Medical data
    • Citizen identification 
    • Phytosanitary management 
    • Migrant worker management 
  • Education solutions for English proficiency, vocational courses, recruitment assessment with Talentlens, and corporate training.
  • Digital services like marketing, branding, analytics, and business strategy.

Scicom’s pricing 

Pricing for Scicom services depends on a client’s needs. Contact the company directly for more information on its pricing.

How SCICOM outshines its competition

With Scicom’s experience in back-end management/support systems and technological expertise, the company leads the BPO and customer relationship management sectors in the Asia Pacific region. Taking from its website, here is what makes Scicom a leading solution provider: 

  • Information security standards certified by ISO 27001
  • Financial stability
  • Trustworthy, business-focused values
  • Publicly listed on Malaysia Stock Exchange (Bursa Malaysia) with a Multimedia Super Corridor (MSC) status
  • Operating facilities in Malaysia and Sri Lanka

Key executives

Dato’ Sri Leo Ariyanayakam (CEO)

Ariyanakam is a respected leader who has received multiple awards for his entrepreneurship and leadership skills.

Kelvin Loke Cheong Hian (CFO)

As the financial leader of the company, Hian’s experience as a corporate analyst, auditor, and accountant is unmatched. 

Benny Philip (COO)

Joining Scicom in 2004, Philip manages outsourcing and HR. He has 25+ years of experience in management.

SCICOM reviews and comparisons

This company wants to bring powerful technology and end-to-end solutions for companies worldwide. Clients of Scicom have praised the company’s commitment, expertise, support, and solutions, and continue to use Scicom for their outsourcing and customer management needs.

SCICOM’s contact information

SCICOM’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 603 2162 1088.


SCICOM news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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