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Providence Business Services


Founded in January 2007 as a provider of superior Business Process Outsourcing (BPO) Inbound and Outbound Contact center services in Sri Lanka, since it’s inception, Providence has successfully provided a range of innovative & cost-effective business and technical solutions to leaders in the private & public sector.
We offer high quality 24/7/365 voice & non-voice technical support customer service, data processing, third party
verification and knowledge driven services. Our use of development and design methodology depends on the
requirement of each individual client; our solutions are customized to suit your need and are not restricted to one method.



Public or Private


Seats or staff








Sudarshan Nadarajah, Senior Supervisor

Year Founded


Countries of fulfillment




Contact information

(94) 11 564 7332

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Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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