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Pollux BPO LLC

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About

Detail-oriented Inshore and offshore contact center offering 10 years of customer service experience. Dedicated to thoroughly and accurately resolving customer concerns with forward-thinking and knowledgeable solutions. Adept at mentoring new employees on processes and policies in support of team and business objectives.
We implement processes to accurately documenting call details, preparing reports and arranging service. Well-versed in providing helpful answers and relevant information to retain clients.
Cheerful and upbeat talent and associates with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication, and focused solutions. Expert at finding win-win solutions. Detail-oriented approach to resolving CRM issues.

Headquarters

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Public or Private

Private

Seats or staff

2-10

Revenue

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Industries

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Highlights

Domain Authority

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Site traffic

-

OA ranking

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Glassdoor rating

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CrunchBase ranking

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Details

Executive

Ivan Rubio, Owner

Year Founded

2020

Countries of fulfillment

-

Sectors

-

Contact information

6615850834

http://www.polluxbpo.com

Social media

About Pollux BPO LLC: Review and comparison

Pollux is a contact center that provides consumers with ten years of high-quality service expertise. With both onshore and offshore centers, the company ably resolves all customer issues with dispatch and thoroughness. It finds and mentors new employees so that your company can save time and money and focus on other pressing business operations. 

With a focus on employing talent adept at calmly, cheerfully, and competently solving customer concerns, Pollux has a track record of improving customer satisfaction. 

Pollux BPO LLC Outsourcing

Pollux has headquarters in Palmdale, California. The company takes pride in contributing to its community and has even joined Antelope Valley’s Chambers of Congress in California. Pollux is known to provide the best available rates for out-of-office services in the south of the state.

Pollux BPO LLC’s BPO services and pricings

Pollux provides multiple out-of-office services that allow companies to save time and money. The company’s services include:

  • Producing highly trained call center workers
  • Tracking calls and preparing in-depth reports regarding services
  • Providing knowledgeable and cheerful customer service adept at resolving stressful situations 
  • Providing bilingual customer service representatives
  • Ensuring representatives have in-depth knowledge of process management as well as excellent writing ability
  • Helping customers with complicated technical problems and questions
  • Resolving technical issues through customer service representatives that have a clear, calm, manner
  • Utilizing chat support for customer service

Pollux’s pricing

The average business employing ten working agents saves $134,400 each year by using Pollux. Pollux has three flexible payment plans that businesses can choose from, which include: 

  • Pay as you go (PAYG)
  • Pay Per Call (PPC)
  • Dedicated Virtual Assistant

How Pollux BPO LLC outshines its competition

Pollux saves customers money in a variety of ways. It also maintains an excellent level of quality. The company cuts out infrastructure expenses through its remote model, helps businesses avoid backlogs, and increases sales for customers. 

In addition to its excellent services, Pollux is 56% less expensive than comparable European and American communications-focused companies. Pollux allows customers to choose the flexible payment plans that work best for them. With Pollux, companies can save up to 50% on business costs.

Key executives

Ivan Rubio (Owner)

Ivan Rubio has run Pollux since August 2020. His skills include call center development, team development, and process improvement. He takes pride in his company’s ability to power businesses across the globe. 

Pollux BPO LLC reviews and comparisons

Customers rave about Pollux. One Business owner, Lucio, reports “Before Pollux BPO I had to door knock under a desert sun to get people for my business. Now, in only one place, I can create my own content, pictures, videos, and edited clips, manage my social media accounts and lead generation initiatives and use their call center services to call potential clients. I have been able to see the difference in my conversion numbers, Thank you Pollux BPO”

Another satisfied customer stated, “Since I started using Pollux BPO Services, my brand is always generating up to date content and engaging more with my most valuable assets, our customers. Way to go Pollux.”

For more information see https://polluxbpo.com

Pollux BPO LLC’s contact information

Pollux BPO LLC’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 6615850834.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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