Transact

TransAct Global is a Business Process Outsourcing (BPO) services provider specializing in call-center communications, business analytics and consulting, and software development. The firm offers call-center support, banking services, technical support, telemarketing operations, software development, and analytics to companies in every sector. 

This company serves clients in government, retail, healthcare and health products, banking, manufacturing, infrastructure, education, and other global industries. They provide problem-solving custom CRM software to help businesses increase sales, customer engagement, and customer satisfaction. 

This ISO 9001 and ISMS 27001 Certified company’s headquarters are in Bangalore, Karnataka, India, but they provide services for businesses worldwide.

TransAct Global has over 1,000 employees handling call center, analytics, and software development services for clients so the executives can focus on income-generating tasks that grow their businesses.

The services TransAct Global offers fall into four broad categories: Omni-Channel Inbound Call Center Services, Outbound Call Center Services, Business Analytics, and Software Development. These services work in the following ways:

• Inbound call-center operators engage with customers on multiple channels to provide the best customer experience. 
• Operators handle sales calling and customer follow-up to increase sales, build relationships and improve customer retention. 
• Analytics designed to scale with business growth and handle high-volume customer data lets companies analyze information into usable metrics for better decision-making. 
• Custom software solutions solve communication, HR, and IT problems and make it easy to access data when companies need it.

TransAct Global’s pricing

TransAct Global’s pricing depends on each client’s needs. You can contact the company through their website’s contact form, email, or phone. 

The core values of this company’s founders are:

• Passion
• Commitment
• Dedication

The company started with eight employees on one floor and expanded to an organization with over 1,000 employees by being customer-focused, value-driven, and efficient. 

TransAct Global fosters a strong sense of community and hires from within, offering employees frequent opportunities for growth and promotion. A unique training methodology and an emphasis on quality assurance have led TransAct Global to become a market leader in IT services and consulting. 

The major companies and organizations on this BPO service provider’s client list include local and international businesses and organizations like Brittania, 3M, Herbalife, and the Government of Karnataka, India. 

Vishwanath Murthy (Co-Founder and Director)

Vishwanath Murthy holds a Bachelor of Computer Applications from the Sri Bhagawan Mahaveer Jain College. He worked in medical transcription and coding at Pinnacle Transcription Academy and Health Offices India before co-founding this firm in 2008. 

Darshan Chinnappa (Co-Founder and CEO)

Darshan Chinnappa earned a Bachelor’s degree in Electronics from the Sri Bhagawan Mahaveer Jain College and an MBA in Finance and Operations Management from the Symbiosis Institute of Management Studies. He worked at e4e Healthcare Business Services before founding Transact Global.  

TransAct Global is an IT services and consulting company with local and worldwide clients. Employee reviews at websites like Glassdoor and Indeed range from an average of 3.2 to 4 stars. We recommend comparing this firm to other international mid-sized IT and consulting providers in South Asia.

Transact’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.transactglobal.com

LinkedIn http://www.linkedin.com/company/transact-global

Facebook http://www.facebook.com/pages/Transact-Global/356417972818

In addition, you may email them at [email protected] or call 080 4455 4466.

https://www.glassdoor.com/Overview/Working-at-Transact-Global-EI_IE1477274.11,26.htm

https://www.crunchbase.com/organization/transact-global