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3.3/5 • Glassdoor rating


OutworX is a leading provider of Cloud, Mobility, Social, and Analytics solutions to small and large enterprises. Our multi-domain experience enables us to integrate best practices from various industries to develop innovative solutions best suited for business needs.

OutworX has designed, developed, and implemented solutions for complex business flows including PCI compliant payment gateways, Point of Sale solutions, Mobile Consumer Applications, integration solutions with third-party web services, external legacy databases, and more.

Headquartered in the US, OutworX has a state-of-the-art Offshore Development Center in NOIDA, India. In addition to being a solutions provider, OutworX is a preferred choice for a range of software product development services including new product development, testing & implementation, product re-engineering & migration, quality assurance (QA), product support & maintenance, and staffing services.

What Outworx offers its clients

It is our constant mission to develop a global reputation for service excellence, professionalism, and reliability. We tailor-fit operations to meet any client campaign or business process requirement. We create beneficial, honest partnerships with bespoke solutions and genuine outcomes.

Detailed analytics inform our relationship as we design a customer experience and omnichannel approach that will delight, engage, reduce costs and build revenue. Leading technology from Nexidia means we know what’s happening, where it’s happening, and when it’s happening. With regulatory risk mitigation and total compliance, our collective knowledge will transform your brand.

How Outworx outshines the competition

We’re able to improvise and relate to your customers, while always following your brand’s objectives, policies, and procedures. Our people are encouraged to be individuals and build connections. Every single call is an opportunity to impart a positive brand experience to your customers, and every aspect of interaction will ultimately personify your brand. Every company is unique, and each one has its own voice.
When we partner with you, we fully immerse ourselves in who you are. Every call we make is an opportunity to fully embody everything your company stands for, ensuring a positive brand experience and inspired connections.

Sample highlight service offering of Outworx

Above-average compensation and incentives
Ground-breaking accent training
English language fluency and an easily understood, neutral accent
Flexible, client-centric, Exact Fit omnichannel campaign design
World Class Standards, industry-leading accreditations in multiple countries and numerous regulatory environments
Competitive pricing due to a low cost of operations, government incentives, and innovative technology
Extensive and experienced pool of exceptional call center candidates
24/7 x 365 operational availability spanning multiple time zones
Undistracted focus on client corporate strategy"



Public or Private


Seats or staff



$10 mil. - $25 mil.





Robin Hoekstra , CEO

Year Founded


Countries of fulfillment




Contact information

27 31 000 0003

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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