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Open Access BPO

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About

Open Access BPO is an outsourcing company that leverages its multilingual expertise to create gapless multichannel customer experiences, bringing brands all over the world closer to their target markets.

Born as a digital company, Open Access BPO works with tech-powered firms with diverse markets in many parts of the world. With over 30 languages, 6 global locations, and multichannel capability, we deliver a customer experience without language and cultural gaps, helping businesses forge meaningful relationships with their clientele.

What Open Access BPO offers its clients

Customer Care & Technical Support
Content Moderation Solutions
Back Office Support

How Open Access BPO outshines the competition

Open Access BPO is passionate about solving business problems and adding value to people’s lives. Every day, we improve customer experiences, user experiences, and digital experiences, enabling brands to connect meaningfully with their target markets around the world.

With four campuses across Asia, we provide a broad range of outsourcing solutions including customer experience, content management, and back office services, delivered by multicultural teams who speak more than 30 languages collectively.

Headquarters

-

Public or Private

Private

Seats or staff

1,001-5,000

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Domain Authority

38

Site traffic

832

OA ranking

-

Glassdoor rating

3.5

CrunchBase ranking

-

Details

Executive

Ben Davidowitz, CEO

Year Founded

2006

Countries of fulfillment

-

Sectors

-

Contact information

1.650.276.5399

https://www.openaccessbpo.com/

Social media

About Open Access BPO: Review and comparison

Open Access is a Business Process Outsourcing (BPO) solution provider headquartered in Makati, Philippines. This outsourcing company exhibits a great deal of passion for solving its clients’ business issues while adding value to the lives of client workforce and customers.

This company specializes in improving customer, user, and digital experiences with its customized solution packages, empowering its client brands to make meaningful connections with their target markets across the globe.

Open Access BPO Outsourcing

Open Access has four centers across Asia and provides a vast array of BPO solutions including back office services, content management, and customer experience services. This BPO solution provider utilizes a broadly multicultural team that collectively speaks over 30 languages.

This BPO company is one of the most rapidly growing call center solution providers in the Philippines. With over a decade of experience establishing trust in the BPO industry, Open Access’s approach to campaign management and development designs specially tailored service packages to address each client’s specific needs and goals.

Open Access works with clients in a variety of industries, including logistics and transportation, SaaS, telecommunications, ecommerce, technology, travel, hospitality, and mobile apps.

Open Access BPO’s BPO services and pricings

Open Access offers the following BPO services to meet the needs of its client companies:

Customer Experience

  • Customer Service
  • Tech Support
  • Email
  • Phone
  • Live Chat
  • In-App
  • SMS

Content Moderation

  • Content Writing
  • Content Editing
  • Image Moderation
  • Social Media Moderation
  • Multimedia Moderation

Back Office Support

  • Data Management
  • Data Entry
  • Transcription
  • Web Research
  • Multilingual Translation
  • Image Editing
  • Data cleansing
  • Data enrichment
  • Database maintenance
  • Records management
  • Data analysis
  • Data verification
  • Data categorization
  • Data mining

Open Access’s pricing

Because Open Access creates carefully tailored solution packages that are designed to meet the specific needs of a particular client company, no two service packages are identical. Pricing varies accordingly.

For a consultation and quote, contact Open Access.

How Open Access BPO outshines its competition

Open Access stands out among its BPO provider peers because of the combined years of experience of its leaders. This expertise has helped Open Access produce measurable results for its clients for years.

The solutions provided by this BPO company are carefully curated to reflect each client’s culture and aesthetic. In the process, Open Access forms a bond with its clients and employees. This bond fuels the BPO provider’s campaign design and maximizes each client’s growth.

Key executives

Ben Davidowitz, Founder and Chief Executive Officer

Ben Davidowitz has served as CEO of Open Access BPO since he founded the company in June of 2006. He received his Bachelor of Science degree in Business from Florida Atlantic University in 1989. His areas of expertise are Lead Generation, CRM, and Call Centers. 

Davidowitz has also worked as an Inbound Sales Manager for AOL, a Telesales Department Manager for Fisher Investments, and a Director of Telesales for Proxim Wireless Networking.

Open Access BPO reviews and comparisons

Open Access receives high praise from its clients for the highly customized nature of its solution packages and the personal relationships it develops with client personnel.

Open Access BPO’s contact information

Open Access BPO’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1.650.276.5399.

References

https://www.glassdoor.com/Overview/Working-at-Open-Access-BPO-EI_IE855729.11,26.htm

https://www.crunchbase.com/organization/open-access-bpo

Open Access BPO news, podcast & articles

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Open Access BPO videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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