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3.2/5 • Glassdoor rating


TDB is a Service-Disabled Veteran-Owned Small Business (SDVOSB) certified by the Department of Veterans Affairs with a current VIP Database accreditation. TDB takes immense pride serving our clients by providing the highest standards of service and accountability. We are proud to focus on a Veterans First hiring philosophy that emphasizes employment opportunities for our nation’s veterans.



Public or Private


Seats or staff



$50 mil. - $100 mil.





Ashley N. (Hunsinger) Olive, Vice President of Contracts

Year Founded


Countries of fulfillment




Contact information


About TDB: Review and comparison

TDB has provided services nationwide for over 20 years. They’ve proven they can serve the government and the private sector with the highest levels of quality and productivity. 

Terry Bryan founded TDB as a Service-Disabled Veteran-Owned Small Business. Their commitment to providing the highest level of service and accountability makes them proud to serve their clients. Their policy of hiring veterans first helps them emphasize employment opportunities for veterans. 

They make between $10 and $25 million every year. 

TDB Outsourcing

TDB was originally founded in Lenexa, Kansas, by telecommunications executives Terry D. Bryan and Laird Simmons. 

In 2005, TDB transitioned from a telecommunications company to a workforce solutions company focused on providing services to the federal government. They received their first GSA schedule in August of that year. They currently provide workforce solutions to 70 government agencies in over 25 states. 

Terry Bryan and Laird Simmons retired in 2017 – Bryan conveyed his majority ownership interest and chairman and CEO duties to Thomas A Duckenfield III, Esq, who decided to move the company’s headquarters to Washington, DC. 

TDB’s BPO services and pricings

The areas they offer BPO, KPO, and LPO solutions include:

  • Telephone health services
  • Telephone medicine
  • Staffing, training, and management of call centers
  • Review, coding, and processing of medical claims
  • Logistics in the medical supply chain
  • Sterilization, disinfection, decontamination, and sanitization services
  • Staffing for a scalable workforce
  • Managing programs
  • Providing legal support services
  • Eliminating FOIA and Privacy Act Review and Backlogs

TDB’s pricing

There’s no specific information available on TDB’s pricing. The amount the customer pays depends on the services they need, the length of each customer interaction, and the amount of expertise needed to complete each customer inquiry they receive.

How TDB outshines its competition

TDB is a leader in workforce management solutions. They received the “Best of the Best” Award in both 2014 and 2015 from the US Veterans Magazine. 

They provide program solutions in the following areas:

  • Analysis
  • Planning
  • Staffing
  • Training
  • Management
  • Systems

Key executives

Thomas A. Duckenfield III, Esquire – President and CEO
Thomas A. Duckenfield III has experience as a C-suite executive, lawyer, and is a proud veteran of the US Army. He has held senior leadership positions in the public and private sectors. He managed government contracts, healthcare staffing, renewable energy, business intelligence, and international trade in the private sector. 

Ashley Olive – VP, Contracts and Finance
Ashley has a lot of experience in business development, government contracts management, and finance for TDB. She has supervised projects and managed staff for a wide variety of clients, procurements, and projects. TDB clients know and appreciate Ashley’s excellent communication and hard work on important and often complex projects.


TDB reviews and comparisons

TDB is one of the leading service-disabled veteran-owned small businesses in the US. They’ve received positive reviews from many government agencies, such as the Department of Veterans Affairs, Department of Homeland Security, the Department of the Interior, and the General Services Administration. 

TDB’s contact information

TDB’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call .


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