$1 mil. - $5 mil.
sandy gloria, TitleOperations Manager
(632) 8 548 4766
About ONET: Review and comparison
Outsource Network Contact Center and Back Office Services, or ONET, is an outsourcing and technology service company based in the Philippines. They specialize in data technology and customer service.
ONET focuses on their customers’ technology and business needs, so their customers can focus on the business. The company becomes a seamless extension of a business, providing outsourcing, data, and technology services.
ONET offers data collection and online transformation for the Philippines and beyond. They are owned by Equicom Savings Bank, one of the largest banking corporations in the Philippines. Because of this backing, the company grew and reached out to other banks and corporations.
Based in the Philippines, ONET has satellite offices in three cities. The flagship location in Makati has been in operation since 2011. They offer fully customizable data and outsourcing solutions and pride themselves on their customer service.
ONET has stayed in business for over ten years, growing through uncharted territory in the Philippines. Their growth and success are largely due to the hard work of the employees and dedication to expert customer service. With almost 600 mavens, ONET continues to grow into the technology outsourcing business world.
ONET’s BPO services and pricings
ONET provides services in healthcare, telecommunications, corporate services, logistics, banking, finance, retail, and technology. According to their website, here are some of the services they offer:
- Customer Service
- Benefits and Eligibility Advisement
- Collection and Receivable Management
- Claims Processing and Adjudication
- Loan Application Processing
- Non Voice Processing
- Fraud and Quality Assurance Support
- Application Development and Digitalization Support
- Video and Phone Medical Consultation
- Technology Account Management
- Data Acquisition and Validation
- IT Helpdesk Support
- Data Privacy Consultation
- Legal Consultancy
- Scorecard and Benchmark Modelling
ONET’s pricing directly depends on the customer’s needs and specifications. Different products or services will have varying prices. However, ONET is overall very competitively priced for other information technology services in the area.
How ONET outshines its competition
ONET is one of the primary outsourcing companies in the Philippines. Although there aren’t many competitors in the specific field, ONET still manages to provide high-quality technological aid to businesses.
Outsource Network Contact Center offers all the services that a standard outsourcing network would. However, they focus on making their data and transferrals completely smooth and effortless. The personal customer service and relationship with the company make them stand out from the competition
Sandy Gloria (Operations Manager)
Sandy Gloria has worked in information technology for over a decade, with extensive experience in BPO work and data services. He has worked as the operations manager for ONET Makati since 2013 and brought the company through most of its recent growth.
ONET reviews and comparisons
ONET is a growing company in the data industry; its clients are smaller companies. There are very few reviews and comparisons available, and more would be appreciated (especially within the Philippines and surrounding countries).
Employees highly recommend working for ONET and appreciate the collaborative and flexible office environment.
ONET’s contact information
ONET’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information: