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O’Keeffe & Swartz

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O’Keeffe & Swartz is an award-winning, market-leading outsourced call center in South Africa specializing in the sale of simple insurance solutions.

What O’Keeffe & Swartz offers its clients

We understand the sales, distribution, and compliance challenges of our clients. Our sales success lies in the fact that we understand that South Africans buy insurance solutions, and not products, to meet their most pressing financial needs and provide peace of mind for themselves and their families.

How O’Keeffe & Swartz outshines the competition

Our ability to deliver sales results for your business is built on the exceptional people whom we employ, bespoke technology that is adaptable to meet your requirements, and stringent quality assurance and verification that ensures quality sales and compliance.



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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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