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O’Keeffe & Swartz

3.2/5 • Glassdoor rating


O’Keeffe & Swartz is an award-winning, market-leading outsourced call center in South Africa specializing in the sale of simple insurance solutions.

What O’Keeffe & Swartz offers its clients

We understand the sales, distribution, and compliance challenges of our clients. Our sales success lies in the fact that we understand that South Africans buy insurance solutions, and not products, to meet their most pressing financial needs and provide peace of mind for themselves and their families.

How O’Keeffe & Swartz outshines the competition

Our ability to deliver sales results for your business is built on the exceptional people whom we employ, bespoke technology that is adaptable to meet your requirements, and stringent quality assurance and verification that ensures quality sales and compliance.



Public or Private


Seats or staff



$50 mil. - $100 mil.





Russell Brown, Executive Director

Year Founded


Countries of fulfillment




Contact information


About O’Keeffe & Swartz: Review and comparison

O’Keeffe & Swartz is a business process outsourcing (BPO) firm specializing in outsourced call center services selling simple insurance solutions. The firm works with each client as a dedicated partner, focusing all attention and energy on outbound sales campaigns. With tested technology and call center applications, the firm excels at providing quality service at affordable prices. 

The firm strives to achieve maximum quality assurance by observing the majority of sales calls. With a team dedicated to preserving the highest standards, each client receives quality sales services that adhere to legal requirements and deliver satisfaction.  

O’Keeffe & Swartz Outsourcing

Headquartered in Johannesburg, South Africa, this privately-held company has been in operation since 1993. More than just a sales firm, O’Keeffe & Swartz is committed to fulfilling its social responsibility to the people of South Africa through the products it sells. The firm strives to protect the quality of life for people in South Africa, especially for young children who live in hardship.

O’Keeffe & Swartz’s BPO services and pricings

O’Keeffe & Swartz provides outbound call center services that are focused on simple insurance solutions. Serving businesses of all sizes, the firm excels at delivering quality solutions at an affordable rate. Those services include:

  • Sales
  • Outbound Call Center Services
  • Direct Marketing
  • Simple Insurance Products
  • Compliance

The firm strives to align with client goals, prioritizing problem-solving and customer satisfaction. Each service is designed with a focus on innovation, creating dynamic opportunities for client success. Utilizing a tailor-made approach, the firm allows each client to maximize their opportunity for growth. 

O’Keeffe & Swartz’s pricing

The firm provides various packages for each service, and each package is tailored to meet client needs. While no specific pricing information is currently available, the firm seeks to provide quality insurance solutions at competitive rates to ensure that each client is left satisfied.

How O’Keeffe & Swartz outshines its competition

O’Keeffe & Swartz offers cutting-edge insurance solutions. Utilizing over two decades of experience, the firm operates to inspire and empower people and their businesses. With a cost-effective mode of operation that is highly focused on sales, the firm operates under skilled leadership that engages with each client to determine specific needs. 

With 24 years of experience in the industry, the firm possesses extensive direct marketing and sales knowledge. As a market leader, the firm strives to deliver results for each client and exceed expectations whenever possible.

Key executives

O’Keeffe & Swartz benefits from the leadership of experienced industry professionals who have dedicated their lives to finding new and innovative ways to provide excellent outsourcing services across various industries. This includes its Executive Director, Russell Brown:

  • Russell Brown (Executive Director)

Brown brings years of experience in leadership and management. He offers the firm an impressive track record of success and focuses on increasing revenue and client retention.

O’Keeffe & Swartz reviews and comparisons

O’Keeffe & Swartz is a BPO firm that specializes in outsourced call center services selling simple insurance solutions. As the market leader, this award-winning firm is known for being specialists, easy to partner with, and contributing value-added services to each client’s business. 

O’Keeffe & Swartz’s contact information

O’Keeffe & Swartz’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

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In addition, you may email them at [email protected] or call 27117776000.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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