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NuFone Answering Services

0.0/5 • Glassdoor rating


NuFone Answering Service offers simple start-up, easy-to-manage telephone answering services. Perfect for busy professionals, our 24/7 answering service provides the support that your business needs to succeed.
Instant activation with no set up fees
Professional agents answering with your business’s name and script
24/7/365 service, so that your phone lines are open even when your business is not
Messages can be sent to the device of your choice via email and text
Appointment scheduling, order taking, and many other services available
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Public or Private


Seats or staff



$1 mil. - $5 mil.






Year Founded


Countries of fulfillment




Contact information

(708) 383-7270

About NuFone Answering Services: Review and comparison

NuFone is a longstanding telephone answering service located in Chicago, Illinois. The U.S. communications outsourcing center offers 24/7 services for businesses across North America. This makes time zones a non-issue for clients around the world.

As a leading U.S. answering service, NuFone has been serving Americans since 1935. With humble beginnings bringing messages to local medical doctors, NuFone is now used by businesses across the country.

NuFone supports the American economy with hires from across the country. According to Good Firms, the answering center has between two and nine full-time employees.

NuFone Answering Services Outsourcing

NuFone brings professional answering center agents to the front line of North American businesses. This reduces the need for internal customer service and communications staff. The office is open 365 days a year, providing answering services on weekends and holidays.

The company offers a customer referral program, applying for credits up to $250 for referrals leading to new customers. While the company currently has only one office in Chicago, they are constantly expanding services.

NuFone Answering Services’s BPO services and pricings

As a contact and message relay center, NuFone serves clients through a variety of services, including:

  • Agent answering
  • Medical answering
  • Small business answering
  • Voicemail
  • Remind-A-Call
  • Commercial dispatch
  • Disaster backup
  • Order entry
  • eCommerce services
  • Ad response

The company supports businesses across a variety of industries. However, most clients of the answering service work in medicine, law, finance, marketing, and IT. Message and answering services can be customized to meet individual industry needs.

NuFone’s pricing

The price options for NuFone customers vary by business size and service needs. Most new customers can expect to begin with a Flex Plan at $29.00 per month. Plans climb from here based on included minutes at $119.00 for the starter plan, $230.00 for the business plan, and $436.00 for the executive plan.

How NuFone Answering Services outshines its competition

New customers to NuFone can expect high-quality answering service. The U.S.-based center outshines competitors by supporting the U.S. national economy and offering special offers, such as:

  • Instant account activation
  • No setup fees
  • Professional agents in tune with client branding and voice
  • Choice of message delivery (phone, text, email, etc.)
  • Loyalty program
  • No contracts
  • No hidden fees
  • 24/7 service 365 days a year
  • More than 86-years of experience

The firm is still located in the same building they operated in back in 1960. Clients of the business can rest assured these answering services will be around for a long time to come.

Key executives

Beth Davies (CEO)

NuFone was founded by Ruth Strauss in 1935. Ruth left the company to Pat Steele who began working with the company in 1954. When Pat passed away in 1987, her daughter, Beth Davies took over the company and continues to lead today.

NuFone Answering Services reviews and comparisons

Compared to other local Chicago answering services, NuFone excels by years of experience and services offered. Currently, there are no online reviews for the firm, but based on hours of availability and status as a U.S. based answering center, they have a high standing against international competitors. 

NuFone Answering Services’s contact information

NuFone Answering Services’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

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In addition, you may email them at [email protected] or call (708) 383-7270.

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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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