North 37 LLC

North 37 LLC specializes in delivering targeted operational support to US-based logistics companies facing market challenges. Tailored for clients with over 150 trucks and a brokerage division, our services go beyond conventional outsourcing.
We take pride in our experienced and motivated employees who serve as independent problem solvers, taking ownership of assigned tasks. This unique approach ensures that our clients benefit not only from cost savings but also from a dedicated team committed to delivering exceptional results.
Moreover, North 37 LLC extends its commitment to client satisfaction by offering specialized after-hours support teams. These teams play a crucial role in driver satisfaction and retention efforts, providing drivers with immediate assistance for their after-hours needs and requests. With North 37 LLC, clients can expect not just efficiency in operations but a partner that invests in skilled, motivated professionals and provides round-the-clock support for an unparalleled level of service and driver support.

What North 37 LLC offers its clients

At our BPO, we take pride in offering a distinctive array of services tailored to bring unparalleled value to our clients. Specifically designed for logistics companies, particularly those with over 150 trucks and a brokerage division, our unique approach extends beyond conventional outsourcing models.
What sets us apart is our commitment to delivering results through a team of experienced and motivated professionals. Our employees are not just task executors; they are independent problem solvers who take ownership of their responsibilities. This intrinsic motivation and sense of responsibility translate into a level of service that goes beyond mere cost savings.
In addition to our motivated workforce, we provide a comprehensive suite of specialized job positions to cater to the specific needs of our clients. These include:

* After Hours Support - Maintenance: Offering around-the-clock assistance to drivers, ensuring prompt resolution of maintenance issues, breakdowns, and other after-hours concerns.
* Track and Trace: Efficiently monitoring shipments sold to external carriers, updating tracking systems, and ensuring real-time information updates on client portals.
* Appointment Schedule and Reschedule: Managing the scheduling and rescheduling of appointments, ensuring seamless coordination and communication between carriers and clients.
* Billing and AR (Accounts Receivable): Streamlining billing processes and managing accounts receivable efficiently, contributing to financial transparency and client satisfaction.

Moreover, recognizing the critical nature of after-hours support in the logistics sector, we have specialized teams available 24/7 to address any after-hours needs or requests. This not only enhances operational efficiency but significantly contributes to driver satisfaction and retention efforts.
In essence, our BPO stands out for its unique blend of specialized expertise, motivated workforce, and a comprehensive suite of services, all geared towards providing our clients with a level of service that goes beyond the ordinary."

How North 37 LLC outshines the competition

At our core, what sets us apart and allows us to outshine our competition is our commitment to delivering a unique and comprehensive service tailored to our client's specific needs. Three key factors distinguish us:

Specialized Expertise: We specialize in providing operational support to logistics companies, particularly those with over 150 trucks and a brokerage division. This niche focus allows us to develop a deep understanding of the unique challenges our clients face and tailor our services to address them effectively.

Motivated and Independent Professionals: Our team comprises experienced and motivated professionals who go beyond the traditional outsourcing model. They are not just task performers but independent problem solvers who take ownership of their responsibilities. This results in a level of dedication and service quality that goes beyond the industry standard.

Comprehensive Service Offering: In addition to our motivated workforce, we provide a diverse range of specialized job positions, including After Hours Support - Maintenance, Track and Trace, Appointment Schedule and Reschedule, and Billing and AR. This comprehensive suite of services ensures that our clients have all their operational needs met under one roof, streamlining processes and enhancing overall efficiency.

By combining these elements, we create a unique value proposition that not only meets but exceeds the expectations of our clients. Our commitment to specialization, motivated professionals, and comprehensive service offering positions us as leaders in providing tailored operational support in the logistics industry.

North 37 LLC company structure

We are are boutique BPO owned by a sole owner.

Sample highlight service offering of North 37 LLC

Finally, you can afford to develop your professional after-hours department