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My Cloud Crew

3.9/5 • Glassdoor rating

Overview

We’re now in an era in which almost every non-core function in your business can potentially be performed from home, faster and for a fraction of the cost by someone who specialises in that field.

Roles have become so specialised that, unless you’re a Fortune 1000 business, chances are slim that you need to hire all of those roles full-time.

Each time we speak with an entrepreneur who is trying to decide which tasks to delegate, we ask them two simple questions:

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$10 mil. - $25 mil.

Industries

-


Details

Executive

Tim Reading, Founder

Year Founded

2010

Countries of fulfillment

-

Sectors

-

Contact information

1-300-204-779

-

https://www.mycloudcrew.com


About My Cloud Crew: Review and comparison

In a unique path of business process outsourcing, My Cloud Crew allows companies to lease their vetted and trained staff. With over 200 employees in their database, companies can interview and hire remote workers in a matter of hours instead of weeks.

According to their company website, My Cloud Crew provides staff assistance in hour-sized bundles. Companies can purchase in groups of 20 to 160 hours per month with the flexibility to change the amount if needed.

Having recently been founded in 2017, My Cloud Crew is still in the early stages of growth. However, their unique style of employee acquisition makes their company a favorable option to clients throughout the world.

My Cloud Crew Outsourcing

With its headquarters in Delaware, United States, My Cloud Crew acquires most of its talent from overseas, namely the Philippines. However, they also hold an office location in Sydney, Australia, making it easier to provide services worldwide.

My Cloud Crew has amassed a client list of over 1,000 individuals and companies. These clients come from various industries, allowing the firm to recruit talent across a broad spectrum of specialties

My Cloud Crew’s BPO services and pricings

As a multi-industry BPO provider, My Cloud Crew offers various services to fit any client’s needs. Some of the offerings include:

  • Recruitment
  • Leasing
  • Hiring
  • Vetting Services
  • Training on Site
  • Marketing
  • Inbound Calls
  • Outbound Calls
  • Accounting
  • Back-Office Administration
  • Auditing
  • Web Development
  • Website Design
  • Coding
  • Bookkeeping
  • Call Center Services
  • Help Desk Support
  • Management Assistance
  • Tech Support
  • Social Media
  • Digital Marketing

This list is not comprehensive of all the services offered at the firm. Due to the various industries that the company works with, the available services are continually evolving to meet clients’ needs.

My Cloud Crew’s pricing

Due to the personalized nature of the services provided and the varying needs of the clients and businesses that the company serves, they do not offer standard pricing and package options on their company website. Instead, the firm recommends that prospective clients reach out to a sales representative for a custom quote.

How My Cloud Crew outshines its competition

With the constantly evolving services the company offers and the background work of recruiting, interviewing, and vetting potential BPO staff, My Cloud Crew is on top of its game when it comes to providing for its clients. 

With two different locations and over 1,000 clients, the firm constantly improves their strategies and solutions to benefit those they serve.

Key executives

Tim Reading (Founder)

Tim Reading is the founder of this company and has extensive experience in BPO, having served eight years previously as the owner of Blue Ocean BPO.

Maria Camille Natasha Marbella (Head of Marketing)

Maria has been with the company since November 2020, serving first as the Director of Marketing and then moving into the role of Head of Marketing.

My Cloud Crew reviews and comparisons

While the staff tenure rate at My Cloud Crew is shorter in duration than other BPO’s at just one year, it is worthy to note that the company is still in the growth phase, having been founded in 2017. Those seeking comparisons can look to Virtual Assistant Canada, 24 Task, and VaVa Virtual Assistants.

My Cloud Crew’s contact information

My Cloud Crew’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

References

https://www.glassdoor.com/Overview/Working-at-My-Cloud-Crew-EI_IE3099331.11,24.htm

https://www.glassdoor.com/Overview/Working-at-My-Cloud-Crew-EI_IE3099331.11,24.htm

My Cloud Crew news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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