About Loopel: Review and comparison
Loopel is a UK-based telecommunications center that provides outsourced contact center services to its clients. The company was founded in 2016 and is the United Kingdom’s first 24/7 multichannel contact center.
The company is dedicated to providing its customers with round-the-clock service and operates 24/7 year-round.
The company values honesty and dedication. The founders understood the challenges and costliness of telecommunications work. That’s when they decided to allow UK businesses to outsource their customer services to save time and money.
Loopel is a mid-size company with around 200-500 estimated current employees. The company works hard to ensure that all of its employees are highly skilled in customer service and can adequately and efficiently handle clients’ needs.
Loopel has two central office locations. The headquarters office is in Cheadle, Great Manchester in the United Kingdom. The second office is near Cambridge in the United Kingdom.
This company currently only accepts UK-based clients, but the client base is constantly expanding. To help monitor quality, this company doesn’t offer any work-from-home positions.
Loopel’s BPO services and pricings
Loopel is one of the UK’s top companies for contact center outsourcing. It offers a variety of services, including:
- Telephone answering
- Email management
- Live web chat support
- SMS text messaging
- Disaster recovery
- Social media management
- Multi-lingual services
- Video chat
- Facility management
- Virtual reception
Loopel understands the importance of saving its clients as much money as possible without sacrificing quality experiences. The company doesn’t offer specific prices on its website, but you can fill out a free contact form to get in touch with a representative to further discuss specific prices.
How Loopel outshines its competition
Unlike many other companies, Loopel is dedicated to its clients. The company offers a wide range of services to accommodate any and all of its clients’ needs.
This company is the UK’s first multichannel contact center. Experts designed all of the software that representatives use in their daily work in-house, so customers can rest assured that they are getting a high-quality and personalized experience.
To help provide the best services possible, the company never takes a day off. An agent or representative from Loopel is available 24/7, 365 days a year.
Many other call centers this size have to outsource software resources but not Loopel. The company has in-house tech experts that maintain and service all of the company’s communications software.
Peter Robinson has been the managing director at Loopel since 2018, but he has nearly two decades’ worth of management experience. He graduated from the University of Manchester with an architectural degree.
Loopel reviews and comparisons
Loopel works hard to make sure that all of its customers have the best possible experience. That’s why the company has in-house tech experts and highly-skilled customer service representatives to handle day-to-day tasks.
We could not find any verified reviews from employees at Loopel, but we suspect that the company environment is comparable to other mid-size UK-based telecommunications companies.
Loopel’s contact information
Loopel’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 0333 443 1220.