LevelUp

LevelUp was founded in 2017 and, after building a solid track record in WordPress tech support, broadened into offshore hiring across marketing, technical, and back-office roles. We connect businesses with quality offshore talent, backed by a recruitment process built on intentional sourcing and structured onboarding. Every engagement runs on transparent pricing, with no upfront fees or lock-in contracts. Our 87% staff retention rate (measured across three years) reflects hiring, onboarding, and HR support practices built for long-term fit. We work with companies across the US, Canada, Australia, New Zealand, and the UK, from first-time offshore hirers who want a guided, low-risk way in, to experienced scale-ups who want transparent processes.

What LevelUp offers its clients

We place offshore talent across customer support, technical and IT support, marketing support, and back-office and administrative functions built around what your business actually needs.

Technical & IT Support: For specialist and technical roles, candidates go through an additional internal vetting layer before they ever reach you, so you're evaluating people who are already proven.

Marketing Support: From content and campaign execution to day-to-day marketing operations, we place people who can move a marketing function forward.

Back-Office & Administrative Support: Data entry, research, reporting, and the operational work that keeps a business running handled by staff who are onboarded into your specific workflows.

How LevelUp outshines the competition

LevelUp competes on staff who stay. Our 87% retention rate, measured across three years, is well above what's typical in offshore staffing, and it's the direct result of how we operate: active, deliberate recruitment, structured onboarding and HR support that runs well past day one.

We also plan for the moments retention doesn't hold. When someone does move on, our process is built to have a replacement sourced and, wherever possible, overlapping with the outgoing team member before they leave so continuity doesn't depend on luck.

And in general, since our operations team is pretty handy with the operational plumbing of scaling businesses, we're happy to extend a hand or an ear to help our clients navigate their scaling business.