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3.6/5 • Glassdoor rating


Innovature BPO (Innovature Consulting Company Limited) is a Vietnam-based diverse, qualified and dedicated team that works 24 hours per day to help clients in North America, Canada, Australia and Asia-Pacific expand their global footprints with our Business Process Outsourcing (BPO) Services.

What Innovature offers its clients

We rank among Vietnam’s top pioneering BPO Service Providers specialising in Finance and Accounting Services, Business Intelligence & Analytics Service, Customer Services and Post Production Services. Our boutique, customized solutions keep receiving good referrals from satisfied clients, including one of the largest US IT Staffing Firms or a Global Insurance Company on the Fortune 500 list.

How Innovature outshines the competition

- Our innovative team commits to providing you with high-quality, cost-effective, transparent, and secured BPO services that help you focus on critical core business.
- Provide Outsourcing solutions using consulting approach.
- For Clients with already implemented RPA templates or BI tools, Innovature provides talented and well-train resources to execute the process
- For Clients without RPA experience, Innovature provides full-service cycle:
- Review and optimize current processes applying RPA
- Document processes
- Set up benchmark and reporting
- Provide resources to execute.

Innovature company structure

Innovature BPO is a diverse, qualified and dedicated team of Vietnamese and Filipinos that owned and led by 2 female Vietnamese with vast working experiences in both US and Vietnam, provide BPO solutions to help our clients expand their global footprints

Sample highlight service offering of Innovature

Bookkeeping: start from $1,800 per month.
Accounting Analyst AR/AP start from $2,000 per month.


Ree Tower, 9 Doan Van Bo Street, Ward 13, District 4, 70000, Ho Chi Minh City, HCMC

Public or Private


Seats or staff



$5 mil. - $10 mil.

  • Consumer Services
  • Ecommerce
  • Financial Services
  • Healthcare
  • IT Services and IT Consulting
  • Others
  • Recruiting Staffing
  • Retail



Thuy Doan, Co Founder & CEO

Year Founded


Countries of fulfillment
  • Vietnam
  • Admin Support
  • Customer Service
  • Finance & Accounting
  • Full service BPO
  • Output-based
  • Outsourcing Consultancy
  • Seat Leasing BPO
  • Specialized BPO Vertical
Contact information


About Innovature: Review and comparison

Innovature Consulting is a Business Process Outsourcing (BPO) that helps clients become high-performing corporations. It creates long-term relationships by delivering measurable results and helping drive productivity and efficiency. 

Innovature Consulting is committed to attracting, molding, and keeping top talent for clients. These employees demonstrate their “can-do” attitude and can handle challenges. Innovature Consulting fosters an environment that is collaborative and supportive. 

Innovature Outsourcing

Innovature Consulting began operation in 2015 in Vietnam. It provides business offshore solutions to clients in several countries, including Canada, North America, Australia, and Singapore. Innovature Consulting is a multicultural team of Vietnamese, Filipino, and Korean employees who provide cost-effective BOP solutions and help clients expand their footprints on a global scale. The company has headquarters in Vietnam, the United States, and the Philippines.  

Innovature’s BPO services and pricings

Innovature Consulting offers three basic services for clients: finance and accounting, call center and telemarketing services, and post-production services. 


For finance and accounting, Innovature Consulting employees can do timesheets, payroll, payment collection, or bookkeeping. All of these daunting and time-consuming tasks can be outsourced to other people so you can focus on the business.


Other services include the following: 

  • Payment Collection
  • Accounts Payables
  • Accounts Receivables
  • Bookkeeping
  • Payroll Processing
  • Invoice Management
  • Bank Reconciliation
  • HR Support, including Leave Management, Employee Records, Onboarding and Offboarding Procedure


Innovature takes pride in its great telemarketing and inbound call center team to help your business make its mark on the global scale. 

Some of these services include the following: 

  • Inbound call services 
  • Telemarketing 
  • Language solutions 
  • Data entry 
  • Virtual Assistance 

Production work offered by Innovature includes photo and video post-processing. It’s an inevitable part of marketing functions and is a must for company success. A remote photo retouch team can help quicken online sales with the retouching of products. 

Innovature Consulting’s pricing 

Prices of the services with Innovature depend on the type of work and the size of the order. But, the company does offer a free service trial. 

How Innovature outshines its competition

Innovature Consulting offers a wide array of services that will help keep your company running even when you are off the clock. Besides the incredible talent, Innovature carries and implements ISO / IEC and professional indemnity insurance to “ensure the contractual liability and continuity of our business.” Clients who partner with Innovature will also gain a reliable friend in the business. The teams are created with the idea of sharing tasks and reaching success. 

Key executives

Ella Nguyen (co-founder, COO) 

Ella is used to working at a faster-than-average pace, which helps with the success of Innovature. She pays great attention to detail and accuracy. Ella is eager to make sure that work is done exactly right and she is careful to follow up closely if her work requires delegations to others. As co-founder and COO of Innovarure, Ella is critical in a constructive and supportive manner.

Thuy Doan (founder, CEO) 

Thuy is putting her years of experience in the business world to use by running Innovature. She focuses on creating a diverse and multicultural team that includes experienced and young professionals. Thuy focuses on creating a work environment and teams that provide high-quality business process outsourcing solutions. 

Innovature reviews and comparisons

Innovature Consulting has several employees who help with its success and the success of its clients. A few testimonials from satisfied clients say they are “very happy” with the level of service and outcomes Innovature provides.

The company meets the needs of its client’s services which “bring great value” and “contributed to growing Pinnacle in being one of the fastest growing businesses in America.” The company takes the utmost pride in its team of BPO professionals who have worked in the industry for years with continuous praise.

Innovature’s contact information

Innovature’s main headquarters is located in:

Ree Tower, 9 Doan Van Bo Street, Ward 13, District 4, 70000, Ho Chi Minh City, HCMC

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 84918705429.


Innovature news, podcast & articles

Innovature videos & images

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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