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GGA Solutions

3.5/5 • Glassdoor rating


We are a business process outsourcing company with simple values and one focus, our team members. We provide world class services through a motivated team of individuals with one goal, our customers’​ satisfaction. With GGA Solutions, People First!(TM).

What GGA Solutions offers its clients

The junction between unique +100 years Mexico nearshore combined experience of our executive team and the advantages of Mexico as BPO region, where GGA Solutions has created close to 2,000 jobs since 2017, creates a powerful combination to support our client needs.

How GGA Solutions outshines the competition

GGA Solutions is the only company in Tijuana and Puebla, providing its services to U.S companies in four languages, from English and Spanish, to Portuguese and Mandarin/Cantonese.

GGA Solutions company structure

GGA Solutions is a boutique, people-first oriented BPO focused on servicing U.S. companies needing talent with the highest cultural affinity, and native english-speakers outside the U.S., to sustain their growth, while keeping the focus on their customer experience while taking care of their stakeholders with better operational costs.

Sample highlight service offering of GGA Solutions

All inclusive rates, starting at $14.95 USD/hour/FTE for English-Spanish dedicated BPO representatives! No hidden fees!


3360 Clerendon Road, 90210, Beverly Hills, California

Public or Private


Seats or staff



$10 mil. - $25 mil.

  • Financial Services
  • Government
  • Healthcare
  • Legal
  • Non Profit
  • Others
  • Public Utilities
  • Retail
  • Software Tech/IT
  • Telecoms



Valeria Rico, CEO

Year Founded


Countries of fulfillment
  • Mexico
  • Admin Support
  • Build-Operate-Transfer
  • Customer Service
  • Finance & Accounting
  • Full service BPO
  • Outsourcing Consultancy
  • Software & Application Development
Contact information

1(310) 598-7391

About GGA Solutions: Review and comparison

GGA Solutions is a professional outsourcing firm that offers international staffing services and options for a wide variety of businesses and organizations. The company provides cost-effective solutions for various industries, including finance, accounting, insurance, sales, customer service, and business processing support.

GGA Solutions offers extensive administrative services, including back-office and website management. There are over 500 employees at GGA Solutions, and the firm was founded in 2017.

GGA Solutions Outsourcing

GGA Solutions has two locations in Tijuana, Baja, California, and Pueblo, Mexico. The firm specializes in providing technical support, customer service, sales, and marketing campaigns for various client products and services. The firm prioritizes efficiency and customizing business growth to help streamline staffing needs, from ongoing daily tasks and back-office to seasonal support.

GGA Solutions offers bilingual agents through nearshore staffing services who are highly skilled and trained in professional business services so that clients can focus on high-level decisions and corporate plans. In contrast, staffing solutions handle administrative and customer support tasks.

GGA Solutions’s BPO services and pricings

GGA Solutions brings the daily tasks, goals, and needs of every client to design a program that works best for company needs, including:

  • Flexible staffing support and contact center services
  • Best-in-class support for internal and external clients
  • Inbound and outbound calls for sales and support
  • Back-office solutions
  • Consulting and customizing business plans for nearshoring and BPO services
  • Bilingual agents for marketing, sales, and technical support
  • Software development and quality assurance
  • Multi Language translation
  • Debt collection services and customer service

GGA Solutions’ pricing

GGA Solutions provides custom pricing for every client’s specific needs, outsourcing services, and corporate or organizational goals. The firm offers a convenient contact form on the company’s website to inquire about cost-effective plans and nearshoring options.

How GGA Solutions outshines its competition

GGA Solutions offers a solid level of outsourcing expertise to handle extensive corporate strategies and goals, start-up support, and customer sales and services for all sizes and types of companies. The firm specializes in developing strategies that work best for every client, including:

  • Motivated, highly skilled staff
  • Consulting and designing a custom approach to the day-to-day support, and long-term goals
  • Establishing and managing long-term business relationships
  • Resourceful, flexible staff and teams to handle a wide range of tasks and projects
  • Project management
  • Results-driven professionals and strategies

GGA Solutions provides a strong foundation for new businesses and well-established companies looking to change direction, expansion, and other goals.

Key executives

Valeria Rico (CEO)

Valeria Rico is the current CEO of the company and has been in this position since 2017. She currently serves as a member of the Board of Directors at Torrid and previously as CEO of Confie Seguros between 2014 to 2016. Valeria Rico graduated from Law School at the Universidad Complutense de Madrid.

GGA Solutions reviews and comparisons

GGA Solutions offers innovative outsourcing solutions for global companies, small businesses, organizations, and start-ups. They focus on supporting all types of strategies, models, and creative approaches to support many types of businesses and organizations. The firm creates a flexible working environment for staffing, which caters to each client’s workflow, development, and planning.

GGA Solutions’s contact information

GGA Solutions’s main headquarters is located in:

3360 Clerendon Road, 90210, Beverly Hills, California

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1(310) 598-7391.


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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