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3.6/5 • Glassdoor rating


With an unwavering belief that a company’s success starts with its people, Alight Solutions is a leading cloud-based provider of integrated digital human capital and business solutions. Leveraging proprietary AI and data analytics, Alight optimizes business process as a service (BPaaS) to deliver superior outcomes for employees and employers across a comprehensive portfolio of services. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Alight’s 15,000 dedicated colleagues serve more than 30 million employees and family members. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100 at



Public or Private


Seats or staff



$1 bil. - $5 bil.





Stephan Scholl, Chief Executive Officer

Year Founded


Countries of fulfillment




Contact information


About Alight: Review and comparison

As a prominent business process outsourcing (BPO) company in Lincolnshire, Illinois, Alight Solutions services various industries with their technological solutions. The processes and procedures that they enact allow corporations to run more efficiently with fewer company resources expended.

As their company website states, the level of transformation that comes next for your business begins with the people you have employed. What Alight Solutions means by this is that they are there to complete the mundane, everyday tasks that are required. This transition allows for the company’s staff to focus on the high-performing necessities.

With over 15,000 employees, Alight Solutions services many large corporations. Of their clients, over 70% of them have a position on the Forbes 100 list.

Alight Outsourcing

With its large employee base, the firm can provide BPO services to 4,300 clients. These clients reside in over 100 countries spanning five continents. To best meet the needs of the businesses they serve, Alight Solutions has staff that speak over 25 different languages.

With the many honors that the firm has won for their work, including the Top 100 Company for Remote Workers and Solution Provider of the Year Award, Alight Solutions is here to stay the course with BPO and has the wherewithal to last a long time in the industry.

Alight’s BPO services and pricings

As a BPO provider, the firm offers many options for the companies they serve. The clients that they work alongside span many industries, allowing the firm to create appropriate processes and options to fit different sectors. Some of these services include:

  • Total Medical Health Benefits
  • Client Benefits Administration
  • Healthcare Process Navigation
  • Reimbursement Accounts
  • Dependent Eligibility & Compliance Management
  • Defined Retirement Contribution
  • Defined Retirement Benefit
  • Financial Wellbeing Management
  • Global Payroll Services
  • Corporate Payroll Services
  • Human Resources Services
  • Recruitment and Talent Services
  • Storage Cloud Advisory
  • Cloud Storage Deployment
  • Cloud Storage Optimization
  • Delivery of Employee Communications
  • Employee Guidance
  • Worklife Platform

Alight Solutions’ pricing

Due to the customized nature of Alight Solutions’ services for its clients, there are no pricing guidelines displayed on their company website. For you to get a clear idea of the service cost and a personalized quote, it is best to reach out to a sales representative through the company website.

How Alight outshines its competition

As a multiple award winner for the many services that they provide, the company puts in the effort to be at the top of their class in the BPO service sector. With the top talent that they retain and the relationships they hold with their clients, Alight Solutions stands above the rest with their optimal performance.

Key executives

Stephan Scholl (CEO)

Stephan Scholl has been with Alight Solutions since April 2020, serving in the role of CEO since his start with the company. Previously, he fulfilled the position of President at Infor.

Cathinka Wahlstrom (President and CCO)

Cathinka Wahlstrom started with Alight Solutions in 2021, fulfilling the role of President and Chief Communications Officer. Before starting at the company, she worked at Accenture for 27 years as a Senior Managing Director.

Alight reviews and comparisons

With many awards won, Alight Solutions has provided top-quality service to many of its clients. As a large BPO provider, they employ 15,000 staff members to serve their clients worldwide. The company does have a shorter employee retention period of three years compared to other BPO’s. However, they are also larger than most other companies that provide the same service.

Alight’s contact information

Alight’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 224-737-7000.


Alight news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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