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Full Potential BPO

About

Full Potential BPO is a call centre in the Philippines that offers inbound, outbound, back-office, and seat leasing solutions. Currently, they cater to small and medium businesses from different countries.

Full Potential BPO office

Full Potential BPO is located in Wynsum Corporate Plaza, a 35-storey office building along Emerald Avenue in Ortigas. Beside the building are several food chains and the Ortigas Park, an open area at the heart of the CBD.

Full Potential BPO address

16/F Wynsum Corporate Plaza, Emerald Ave., Ortigas Center, Brgy. San Antonio, Pasig City, 1605 Philippines

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About Full Potential BPO: Review and comparison

Full Potential BPO Inc. offers its client companies the resources necessary to conduct a successful marketing program. It provides Business Process Outsourcing (BPO) solutions for companies of every size, from small startups to Fortune 500 corporations. This BPO service provider supports businesses in a vast array of industries, from software design to healthcare.

Founded in 2015, Full Potential BPO focuses on attracting and retaining high-quality clients. 

Full Potential BPO Outsourcing

Full Potential BPO serves clients in the following industries:

  • Information Technology
  • Education
  • Travel
  • Finance
  • Insurance
  • Retail
  • Mortgage
  • Hospitality
  • Recruitment

Full Potential BPO recruits well-educated, highly professional staff members to provide outstanding customer service to its client companies. Each staff member undergoes rigorous training and testing, ensuring that all of this BPO provider’s team members are well-versed in customer care and the minutiae of the client company’s industry.

Full Potential BPO’s BPO services and pricings

Full Potential BPO offers the following outsourcing services:

  • Inbound Call Center
  • Customer Management
  • Outbound Call Center
  • Back Office Services
  • Copywriting
  • Email Handling
  • Seat Leasing

By offering solutions to handling these time-consuming processes, Full Potential BPO enables its client companies to focus on their core services and products. Contracting with this BPO provider saves the client company’s time and money, making it possible to scale faster and provide customers with the highest possible quality.

Full Potential BPO’s pricing

Because Full Potential BPO’s outsourcing solutions are specially designed for each client company, the prices of these service packages vary depending on a client’s specific needs and goals. Email them for a free, no-obligation consultation and quote.

How Full Potential BPO outshines its competition

Unlike many other BPO providers who offer a dizzying array of services, Full Potential BPO focuses on call center solutions. As a small company with a laser focus on this aspect of customer care, Full Potential BPO can excel in recruiting the best staff members, designing tailor-made service packages to help each client meet its goals. 

They also provide the best possible experience for each client company’s customers.

Key executives

Mary Siy (Team Supervisor)

Mary Siy has served as team supervisor for Full Potential BPO since April of 2011. Her areas of expertise are management, problem-solving, leadership, communication, and interpersonal skills.

In her decade with the company, she has overseen the company’s rapid growth and an ever-increasing list of delighted client companies.

Full Potential BPO reviews and comparisons

Clients offer high praise for the services provided by Full Potential BPO. The customized service packages, designed with each client’s goals and needs in mind, result in cost-cutting, increased customer satisfaction, and better outcomes for the company’s clients.

Many clients comment on the personal relationships they have developed with the staff at Full Potential BPO. Instead of treating clients and their customers as numbers on a spreadsheet or items to check off of a to-do list, the staff at this BPO provider takes time to get to know their clients and the customers they serve for these clients.

Full Potential BPO’s contact information

Full Potential BPO’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

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In addition, you may email them at [email protected] or call 1-888-573-6970.

Full Potential BPO videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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