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First Start

5.0/5 • Glassdoor rating


First Start is specialized in the provision of Business process & Total Facility Management services providing professional resources and services to clients since 1999 in the Middle East & North Africa regions. serving more than 30 international clients and more than 300+ employees outsourced.



Public or Private


Seats or staff



$1 mil. - $5 mil.





Rakan Al Zyoud, TitleRegional Operations Manager

Year Founded


Countries of fulfillment




Contact information

962 6 551 9284

About First Start: Review and comparison

First Start is a privately-owned outsourcing and offshoring company. They specialize in the provision of Business Processes and Total Facility Management.

First Start has been providing professional resources and services to clients since 1999. They primarily service the regions of the Middle East & North Africa.

First Start takes care of more than 30 international clients and has over 300 outsourced employees. First Start has between 200 and 500 staff members at any given time, including executives and outsourced employees. There are currently 24 First Start employees on LinkedIn.

First Start Outsourcing

The First Start headquarters is located at 118 Madina Monawara Street, Amman, Jad Center 103, Amman 11953, JO.

First Start’s countries of fulfillment are Jordan and Egypt. Their locations are Amman, JO and Cairo, EG.

First Start’s BPO services and pricings

First Start offers a wide range of cost-effective and talented BPO and KPO services in addition to hands-on labor:

  • Business Process Outsourcing
  • Knowledge Process Outsourcing
  • Facilities Management
  • Collection Services
  • Market Entry and Exit strategies
  • Human Resources Support
  • Fixed Term Hire/Contract Staffing
  • Payroll Outsourcing
  • Employees Benefits
  • Logistics
  • Cleaning Services
  • Maintenance
  • Landscaping

First Start has valuable talent and human resources support which includes a workforce that can interview and hire candidates for an efficient staffing solution. Their human resources team uses tailored metrics to ensure their clients get what they need in new hires.

The payroll and accounting sector of First Start promises to divert this task entirely, allowing their client’s company and employees to focus on value-building aspects of their business.

First Start’s pricing

First Start does not have a public pricing outline, but they have a contact page on their website for quote inquiries.

Their email address is [email protected] and their phone number is 962 6 551 9284.

How First Start outshines its competition

First Start has an inspiring core belief system that includes integrity, respect, collaboration, empowerment, and responsibility.

Integrity. First Start upholds a standard of ethics first and foremost, with a backbone of honesty and trust.

Respect. First Start strives to treat everyone they come in contact with fairness and civility. This includes clients, acquaintances, and employees.

Collaboration. They place value on working together as a team to ensure the most creative solutions can become a reality.

Empowerment. All levels of employees at First Start are empowered to achieve excellence through leadership opportunities.

Responsibility. First Start places importance on staying accountable by ensuring that deliverables are met at the guaranteed time with the utmost quality.

Key executives

Rakan Al Zyoud (Regional Operations Manager)

Zyoud has worked for First Start for four years, moving up from Social Media  Manager to Operations Manager to Regional Operations Manager. He holds a Level 7 Diploma in Strategic Management and Leadership (QCF) from the Chartered Management Institute.

First Start reviews and comparisons

We do not have reviews or comparisons for First Start at this time. We suggest a comparison of the company to other BPO and KPO service providers in the Middle East and North Africa.

First Start’s contact information

First Start’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 962 6 551 9284.


First Start news, podcast & articles

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First Start videos & images

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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