View all outsourcing firms

Responda AB

0.0/5 • Glassdoor rating


Responda is a provider of professional response service for companies. Everything from temporary telephone fitting to overall responsibility for the exchange number and customer service. Our services are fully adapted to the customer’s needs. With our assistance, the customer can focus on their core business and be confident in the knowledge that the company is represented in an exemplary way. High quality and customer-friendly partnerships are central to us. From experience we know that it is the melody for creating long-term and functioning relationships. We are building for the future and with focus, commitment and our professional telephones will be even better and thus further raise the industry standard. But above all, we must improve our customers’ competitiveness with our customized solutions. Responda focuses on a few services and is at the forefront of each area. By only working with incoming calls, we have created a pleasant working climate with very low staff turnover. Rome was not built in a day and the expertise of our employees is the key to the high quality that permeates the entire organization. Responda strives to find the right service and level for all its customers and the goal is to take as much responsibility as possible. We see our customers as colleagues and always want to get continuous information about what is happening at the company. In fact, it is so important that a separate department is set up that only deals with these issues. All in order to maintain a high quality of our services. Internally we talk about two things the heart and the brain. Our heart is made up of our hand-picked telephones, while our brain is the first-class technology platform that, with its openness, allows us to achieve our goal: “To deliver customized answering services”. 556754-1395 Postal: 40142-2 Seat: Danderyd



Public or Private


Seats or staff



$5 mil. - $10 mil.





Joakim Ögren, VD & grundare

Year Founded


Countries of fulfillment




Contact information

08-120 420 00

About Responda AB: Review and comparison

Responda provides professional, high-quality answering services for companies worldwide. They rely on customer collaboration to ensure the best services for clients and offer customized solutions to your business needs.

The company believes its employees are the foundation of the company. They provide training and support to ensure competent, friendly, and hard-working employees, so your business success becomes their highest priority.

Responda AB Outsourcing

Danderyd, Sweden, hosts Responda’s main headquarters, where customer service, reliability, and long-term goal setting take precedence.

Employees come together in a professional work environment, and with over 70 employees to cover the needs of more than 800 companies, Responda’s first-class platform shines

Responda AB’s BPO services and pricings

The BPO’s primary services include relief from incoming calls. Their answering service offers:

  • Low call wait times
  • Staffing assistance
  • Quick response time
  • Trained operators
  • Professional operators

And more.

Full-time telephone operators ensure customer care takes priority. Customer service responses from specialists can handle your calls on a full-time or temporary basis, depending on your needs. They promise professionalism in every interaction.

Calendar connection services help focus your business and stay on task. They integrate with Google, Outlook, Lotus Notes Domino, and more to automatically update your calendar events.

Responda also offers mobile referrals, ensuring you’ll never be too far from a connection. You can simply press a button to tell them you’re unavailable, and they’ll handle your calls, send emails or text messages to colleagues, and update your availability department-wide.

Pricing depends on the services required.

Responda’s pricing

Because each client’s portfolio is individually crafted, pricing is unavailable. Contact them directly for a quote.

How Responda AB outshines its competition

Responda has memberships with Almega, Kontakta, Trygg Kundkontakt, and Untonen, demonstrating their continuing commitment to excellence in customer service. 

Customized solutions, hand-picked employees, and gender equality in the workplace are just a few of the highlights of how Responda goes above and beyond expectations.

Key executives

While the company doesn’t provide a list of key executives, it is important to note that the company, founded in 2008, focuses on solid experience, understanding of the market needs, future technology, and building the flow of conversation to ensure customer and caller satisfaction.

Responda AB reviews and comparisons

Customer-friendly, high-quality collaboration at Responda means that your business’s competitiveness rises to the challenge. Responda places high value on centering their business plan and goals around customer needs.

With an average company growth of 15% in the past six months and a low turnover rate of employees, your business will find familiarity with the team focused on your success. 

Many of their employees studied at the KTH Royal Institute of Technology in Stockholm, Sweden’s most prestigious and largest technical university. This educational background promises the best-trained employees, making your business investment worth every dime.

Their client list includes Pagen, Stockholms Ögonklinik, Nutricia, Svensk Direktreklam, Formpipe, Swebus, Studsvik, Besqab, Dreamwork, and Brandson. Clients find great results through working with Responda and continue to choose Responda because of their care for clients and employees alike.

Responda AB’s contact information

Responda AB’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 08-120 420 00.

Responda AB news, podcast & articles

No news, podcast & articles available for this BPO

Responda AB videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.