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Filta

4.3/5 • Glassdoor rating

Overview

We relentlessly challenge the status quo, with deep expertise in the Philippines and Colombia across hundreds of businesses and industries – always ethical, strategic, and built for long-term impact.

That’s what puts us in the top 9% of global outsourcing firms.

What Filta offers its clients

We provide end-to-end near-shoring & outsourcing solutions, helping you find, hire, and manage the world’s best talent with ease.

1. Hire from the Philippines & Colombia, fast.
From a 400,000-strong, pre-screened talent pool, we match you with proven professionals who ramp quickly and move your business forward.

2. We Find the Right People, Faster
We hire ~2% of applicants - we're selective, so you don’t have to be. Our AI-assisted screening and human recruiters cut first-year employee turnover by 32%.

3. Collaboration is our default.
We’re the thought partner and sounding board at your elbow - day or night - bringing our experience and energy to your goals.

4. Build a team that stays.
Recruitment plus equipment, workspace, and engagement & leadership programs - built to retain your global team, with a three-year retention target.

We find great talent in:

Creative Design
Traditional Advertising & Marketing
Digital Marketing, Search & Social
Development & Engineers
Chartered and Commercial Accounting
Personal Assistant, Sales Support and Administration
CAD Drafters & Estimators
Customer Support (voice and non voice)

How Filta outshines the competition

Filta has these additional values that place them above the rest:

At Filta, we believe the most important piece of the puzzle when building and managing a successful team in the Philippines and Colombia is having a true partner who is there to help you when you need them. That means not only providing you and your clients the best staff, facilities, and operations, but also the best day-to-day support from people who know your industry and the challenges you and your clients are facing.

This is what drives us, and I personally feel it’s why our clients come back to us time and time again.

So, what you can expect from our team at Filta? We believe our role is to be an extension of you and your client's businesses by providing:

1. A high level of service through multi-level touchpoints, workshops, processes, and feedback loops to ensure are always on the same page.
2. As thorough and robust staff sourcing and engagement strategies and tactics as you will find in the Philippines and Colombian offshore staffing market.
3. A collaborative approach where we are there for your business every step of the way.

Filta company structure

Established in 2016 by Efren and Nerissa Chaux, Filta is uniquely positioned for accessibility, with team members based in Australia, the United States, Colombia, and the Philippines. This geographical diversity enables us to deliver an authentic end-to-end experience for your outsourcing staffing journey.

Our core team has lived & worked outside our home countries, making cross-cultural understanding a key strength.

Sample highlight service offering of Filta

Our offering goes further to deliver a team that's not cheap, but great value.

Your unique journey with us includes cultural awareness training & support delivered to your onshore & offshore teams, regular staff reviews, career goal-setting support, performance-built dashboards, upskill training for your offshore team & morale-boosting perks built right in.

And most importantly; in-person, onshore support when you need it most.

It’s this unique approach that delivers you an offshore team that actually works.

Headquarters

Level 1, 310 Edward Street, 4000, Brisbane , QLD

Public or Private

private

Seats or staff

250-499

Revenue

-

Industries
  • Advertising & PR
  • Business Consulting and Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Energy
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Insurance
  • IT Services and IT Consulting
  • Manufacturing
  • Media Publishing
  • Mining
  • Others
  • Pharmaceutical
  • Retail
  • SaaS
  • Software Tech/IT
  • Tech support
  • Telecoms
  • Transportation
  • Travel
  • Utilities

Details

Executive

Nerissa Chaux, Founder & CEO

Year Founded

06/08/2016

Countries of fulfillment
  • Colombia
  • Philippines
Sectors
  • Admin Support
  • Animation & Multimedia
  • Back Office Support
  • Customer Service
  • Data Analytics and AI
  • Digital & Content Marketing
  • Engineering & Architecture
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • IT Services and IT Consulting
  • Online Gaming
  • Outsourcing Consultancy
  • Retail
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
  • Telecommunications
Contact information

+61 (7) 2146 2211

https://www.filtaglobal.com


About Filta: Review and comparison

Filta believes the most important piece of the puzzle when building and managing a successful outsourced and near-shored team is having a true partner who is there to help you when you need them.

That means not only providing clients the best staff, facilities, and operations, but also the best day-to-day support from people who know your industry and the challenges you and your clients are facing. 

Established in 2016 & headquartered in Australia, they operate globally, assisting innovative and purposeful businesses find full-time, dedicated employees in the Philippines, Vietnam, Colombia and Argentina as well as in their local regions.

Your team members can work from home, work from office or hybrid – the choice is yours. Filta can provide access to over 50 offices in the Philippines, 13 in Colombia, 5 in Argentina, and 2 in Vietnam.

Filta is ranked in the Top 10 BPO Companies in the Philippines. 

Filta Outsourcing

With the client and their employees in the centre, Filta supports you with different combinations of service throughout your journey, depending on their needs.

 

Filta’s BPO services and pricings

Filta offers Employer of Record services alongside recruitment services, enabling a holistic approach to international expansion and operational efficiency.

Disciplines they excel in sourcing and recruiting talent in Colombia, Argentina, Philippines, Vietnam include:

  • Digital Marketing, Search & Social
  • Traditional Advertising & Marketing
  • Creative Design 
  • Development & Engineers
  • Accounting & Finance
  • Engineering & Construction
  • Sales and Marketing
  • Mortgage Process
  • Customer Service (Voice and Non Voice)
  • Administration Support

Filta’s pricing

Businesses of all sizes can use their services. Filta has options depending on where a client is in their remote and global outsourcing process.

Direct contact with Filta is necessary to get information about their pricing. 

How Filta outshines its competition

Fillta is not just a global outsourcing organization; they are more than that.

Filta is a community.

A community created to support ambitious and passionate people building or joining global teams who want to work together in a smaller, less complicated world.

Filta’s value is not in the remote staffing framework they offer – anyone can do that.  Their  value is in the number of these special moments they are creating every single day to make the lives of Filta’s community easier. 

Filta’s value is in the education, empowerment, guidance and support they provide their clients and members. 

Their value is the glue that sticks their community together. 

Key executives

Efren Chaux, Co-Founder & CEO

As Co-Founder and CEO, Efren has been instrumental in making the best talent from around the world accessible to businesses, as well as creating an ecosystem where they can work and create special things together. 

People and work culture has always been the backbone of Efren’s career, having spent over 15 years in recruitment and executive search – consulting to organisations from fast growing startups to Fortune 500 companies to help them find, engage, hire and keep the best talent all over the world.  

Nerissa Chaux, Co-Founder & Chief Growth Officer

Nerissa is the co-founder & Chief Growth Officer. With over a decade of experience in the industry, Nerissa has a deep understanding of the challenges and opportunities facing businesses looking to expand their operations.


Before starting Filta, Nerissa co-launched a tech recruitment business and grew it into a national executive search firm, helping define the company’s unique recruitment strategies and ultimately selling it in 2017. 

Andrea Villa, Director of LATAM

Andrea is the Director of LATAM, overseeing Filta’s operation across all of Latin America. With Andrea’s experience working in Australia and the United States, she’s been able to seamlessly assist Filta clients across both Colombia and the Philippines to enhance the global workforce experience.

Filta reviews and comparisons

Filta is highly regarded globally with glowing & impactful testimonials from clients and their employees.

Filta’s contact information

Filta’s main headquarters is located in:

Level 1, 310 Edward Street, 4000, Brisbane , QLD

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +61 (7) 2146 2211.

References

https://www.glassdoor.com/Overview/Working-at-Filta-EI_IE3995251.11,16.htm

Filta news, podcast & articles

Filta videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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