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When you choose to work with an Exceptionist you are choosing a new team member (without the responsibility of overhead costs). Your callers will benefit from friendly familiarity which nurtures a healthy working relationship and customer loyalty. For half the cost you can provide your customers with more than either of you expect.



Public or Private


Seats or staff








Lacie Lederman, Owner

Year Founded


Countries of fulfillment




Contact information


About Exceptionist: Review and comparison

Exceptionist is a sole proprietorship company that offers an outsourced option for companies seeking receptionist services. This company can work solo or offer assistance to its clients’ current receptionist(s). 

The company’s primary focus is on providing customers with efficient and knowledgeable responses while providing consistently high-quality services. The company works hard to ensure that its clients receive the best experience possible without breaking the bank. 

This company provides unique and personalized experiences to each client. The employee is responsible for learning the details of their clients to perform their contact center services as an extension of the client’s business. 

Exceptionist is a sole proprietorship business, meaning that the only current employee is the company’s owner. With this company, customers are guaranteed quality off-site receptionist work at an affordable price. 

Exceptionist Outsourcing

Exceptionist’s headquarters are in Evansville, Wisconsin. Because all work is conducted remotely, this company can serve various clients within the central time zone. 

This company provides solutions to other companies that lack the time, money, or effort to staff a full-time receptionist. Working with this company has all of the benefits of a front-desk receptionist without requiring a physical front desk. 

Exceptionist’s BPO services and pricings

Exceptionist provides excellent quality outsourced receptionist services to its clients. Some of the specific services that the company offers include:

  • Inbound and outbound calling
  • Online support
  • Administrative support
  • Voicemail management
  • Appointment scheduling
  • Schedule management
  • Routing calls
  • Securing orders
  • Receiving payments
  • Spam prevention
  • Email management
  • Webchat
  • Live chat
  • Appointment management 
  • Record keeping
  • Sending reminders

Exceptionist pricing

Exceptionist recognizes the importance of saving its clients as much money as possible without sacrificing service quality. That’s why the company offers services at prices that are less than half of the cost of hiring a full-time receptionist. 

The company’s pricing tiers are as follows:

  • Full-time Exceptionist (40 hours per week): $1,050 per month
  • Part-time Exceptionist (20 hours per week): $735 per month
  • Administrative assistant: $21 per hour

To receive further information about specific service prices, fill out a contact form on the company’s website to get in touch with a representative.

How Exceptionist outshines its competition

Exceptionist is a sole proprietorship, meaning all of the company’s work is performed by a single person. Unlike companies of similar and larger sizes, this company provides exceptional quality back-office support and customer service experiences. 

This company prioritizes its clients’ needs, so it works hard to provide personalized services as an extension of the client’s business rather than as an outsourcing agency. 

Key executives

Lacie Lederman (Owner) 

Lacie Lederman is the owner and sole proprietor of Exceptionist. She founded the company in 2019 and has over a decade of experience as a receptionist. She graduated from Rockhurst University with a certificate in business essentials, management, HR, administrative support, and customer service. 

Exceptionist reviews and comparisons

Exceptionist works hard to provide personalized receptionist services and back-office support to its clients. Since the company has a single employee, there aren’t any verified reviews on the work environment.

Exceptionist’s contact information

Exceptionist’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 608-882-1319.

Exceptionist news, podcast & articles

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